How should I fix my hdd?

[LSea0]

Hi,

I've lost my HDD after installing rapid storage technology. It's using it as recovery drive. how should I fix it?

my system is acer predator G9-793

tnx,

[AlHill]

Why did you install RST? Do you have RAID or Optane? If not, you do not need RST.

Did you have a backup?

Doc

[LSea0]

Dear sir,

thank you for your feedback.

Actually, I just changed my windows and after that I downloaded my computer driver's from acer website and I am not familiar with RAID or Optane.I just want to have access to my HDD again and no I don't have any backups but being able to use it again is priority. Is there any way?

tnx, (sorry for bad english)

[LSea0]

Does anyone Know what should I do?

[AdrianM_Intel]

Hello LSea0,

Thank you for posting on the Intel® communities.  

You might try the following:

Try to enter to Intel® Rapid Storage Technology (Intel® RST) option ROM

You can access it by pressing Ctrl + i when the computer when your computer is posting once you get there:

• Mark the drive as "Non-RAID".
• Reboot your system.
• Make sure you have a back up since your information can be lost.

Note: if the key combination Ctrl + i does not work to access Intel® Rapid Storage Technology (Intel® RST) option ROM you might need to contact the system manufacturer to get the appropriate steps to access it.

Best regards,

Adrian M.

Intel Customer Support Technician

[AdrianM_Intel]

Hello LSea0,

Were you able to check the previous post? 

Let me know if you need more assistance.

Best regards,

Adrian M.

Intel Customer Support Technician

[LSea0]

Hi sir,

thank you for your feedback.

I tried to access the option rom but ctrl+i didn't work for me.

[AdrianM_Intel]

Hello LSea0,

Thank you for your input.

I will recommend you to contact the system manufacturer of your computer since this key combination to access the  Intel® Rapid Storage Technology (Intel® RST) option ROM can be different/customized depending on the manufacturer, once you get access to it followed the steps suggested.

Hope this helps.

Adrian M.

Intel Customer Support Technician