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Johnson
Beginner
165 Views

How to know RAID abnormalities other than tools

Software Raid1 is configured by RST.

The anomaly is known by the tool popup.

However, it will disappear over time.

Self-made tools are needed to make sure

workers know.

I want to know where libraries that support

development or where RST logs are stored.

Thank you.​

0 Kudos
9 Replies
Wanner_G_Intel
Moderator
45 Views

Hello Johnson,

 

Thank you for submitting your question on this Intel® Community.

 

To better assist you, we would like to have more information about your system configuration:

 

  • A screenshot of the pop-up error.

 

  • Intel® Rapid Storage Report:
  1. Open the Intel Rapid Storage Technology user interface (Start > Programs > Intel > Intel® Rapid Storage Technology).
  2. Click the Help icon.
  3. Click the System Report icon.
  4. Click Save.

 

  • Please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread.

 

  1. Intel® SSU Download link
  2. Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
  3. Click on the menu where it says "Summary" to change to "Detailed View".
  4. To save your scan, click on "Next", then "Save".

 

Wanner G.

Intel Customer Support Technician

Johnson
Beginner
45 Views

Hello WannerG_Intel,​

Thank you for your reply.

Sorry for not good at English.

RST tool is working fine.

I want to show RAID anomalies in a different way than the RST tool.

This is because the pop-up disappears over time.

I want to know where libraries that support

development or where RST logs are stored.

PC specifications

CPU Core i5 4570TE

memory DDR3 4GB

HDD SATA 250GB (software RAID)

OS Windows10

Need a system report?

Send if necessary.

Thank you.

Wanner_G_Intel
Moderator
45 Views

Hello Johnson,

 

Thank you for your response.

 

Please allow us to look into this issue.

 

Could you please provide us with the report generated by the Intel® SSU and the Intel® Rapid Storage Technology?

 

Please attach the reports to this thread.

 

Wanner G.

Intel Customer Support Technician

Johnson
Beginner
45 Views

Hello WannerG_Intel,​

Thank you for your reply.

Sorry for not good at English.

Attach system report.​

 

Thank you.

Johnson
Beginner
45 Views

Hello WannerG_Intel,​

Thank you for your reply.

Sorry for not good at English.

Attach a system report with the Intel® System Support Utility (Intel® SSU).​

 

Thank you.

 

Wanner_G_Intel
Moderator
45 Views

Hello Johnson,

 

Thank you for your response.

 

Please allow us to look into this inquiry.

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
45 Views

Hello Johnson,

 

We are still doing research on your inquiry.

 

  • Could you please provide us with another description of your request?

 

  • Could you please provide us with these logs?

Intel® RST logs are located at C:\Users\<Username>\Intel\Logs\IntelRST.log.

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
45 Views

Hello Johnson,

 

If you need further assistance, please let us know. We will be glad to help you.

 

Wanner G.

Intel Customer Support Technician

Wanner_G_Intel
Moderator
45 Views

Hello Johnson,

 

We have not heard back from, so we will close this thread. If you need further assistance, please create a new thread, we will be glad to help you.

 

Wanner G.

Intel Customer Support Technician

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