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MPeng8
Beginner
294 Views

Intel 快速儲存技術(Intel RST)因為更新了的Windows的防毒導致會衝突 ,藍屏錯誤訊息的編號0xD1

我電腦的Intel 快速儲存技術(Intel RST)因為更新了的Windows的防毒導致會衝突,會服務被關閉

藍屏錯誤訊息的編號0xD1,需要更新或是修復iaStorA.sys,在英特爾官網上只查到的Win10的RST更新檔,我電腦是Win7 x64的版本,我把我能找到支援Win7的軟體都載來試過,都寫不支援我的作業系統,我要如何修復呢?

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3 Replies
Abigail_G_Intel
Employee
65 Views

Hello MPeng8,

 

Thank you for posting on the Intel communities.

 

Please provide the model of your motherboard, in order to make sure that I will provide you with the Intel® Rapid Storage Technology (Intel® RST) that will be supported by your system with your operating system.

 

Best Regards,

 

Abigail G

Intel Customer Support Technician

Under Contract to Intel Corporation.

MPeng8
Beginner
65 Views

System Model: HP Z420 Workstation

Abigail_G_Intel
Employee
65 Views

Hello MPeng8,

 

Thank you for the information provided.

 

In this case, since this system is a workstation, our recommendation would be to get in contact with your OEM (Original Equipment Manufacturer), which is HP®, since the support for this system on the Intel® Rapid Storage Technology needs to be provided by them. They may be able to provide you with the most current customized version of the software that will be supported by Windows* 7 and your chipset with no Blue Screen Of Death errors.

 

For HP® support, you can use the following link as a reference:

 

https://support.hp.com/us-en/contact-hp/product/hp-z420-workstation/5225033

 

Best Regards, 

  

 

Abigail G 

Intel Customer Support Technician

Under Contract to Intel Corporation. 

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