Intel RST (latest version) BSOD when inserting a disc in drive. Windows 10 May 2019 update...

[WChin8]

Hello,

I have a MSI GT70 0ne laptop and noticed that when I insert a disc inside the drive, I come up with an error saying "Driver IRQL not less or equal" with iaStorAC.sys. Is there a fix to this?

William

[Leonardo_C_Intel]

Hello WChin8

Thank you for posting in the Intel Community.

Looking into the error when you are using the system on RAID mode the system is expecting hard drive on the system, not CD or DVD on the system. We recommend contacting the Original Equipment Manufacturer (OEM)to look in this behavior (system integration/set up) and completing the recommended updates on the system advised by them.

MSI* support:

https://www.msi.com/support

Hope this helps.

Regards,

Leonardo C.                        

Intel Customer Support Technician

Under Contract to Intel Corporation