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Intel RST not supported

KKras4
Beginner
‎06-21-2020 01:09 PM
1,050 Views

I've been using the Intel app to update my drivers and it's always worked but today I got this message:

 

The setup program ended prematurely due to the following error:

This platform is not supported.

 

I'm on the latest Windows update (not the very latest, as my PC is "not supported", so that shouldn't be the issue).

 

 

IntelRST.log
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Leonardo_C_Intel
Moderator
‎06-22-2020 09:05 PM
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Hello KKras4

 

Thank you for posting in the Intel Community.

 

Thank you for bringing this to our attention. Our team has updated the driver detection as this driver was provided in error. When you re-scan with IDSA, you should not be offered an RST driver that isn't compatible with your system. We apologize for the inconvenience

  

Regards,

Leonardo C.

 

Intel Customer Support Technician

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