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jvaca1
Beginner
142 Views

Mi PC ASPIRE5 presenta falla en disco duro lo que afectó catastróficamente el desempeño y potencia del sistema

El sistema de almacenamiento IntelRapid, sugiere un daño grave del disco duro y amenaza con pérdida de información que no se puede recuperar. ¿que debo hacer? Respetados mil gracias.

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7 Replies
AlHill
Super User
68 Views

This forum is for Intel NUCs. You should ask your question in the https://forums.intel.com/s/topic/0TO0P00000018NZWAY/software-storage-technologies forum.

 

Doc

 

Wanner_G_Intel
Moderator
68 Views

Hello jvaca1,

 

Thank you for submitting your question on this Intel® Community.

 

To better assist you, we would like to have more information about your system configuration.

 

Please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread.

 

  1. Intel® SSU Download link
  2. Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
  3. Click on the menu where it says "Summary" to change to "Detailed View".
  4. To save your scan, click on "Next", then "Save".

 

Also, please attach an Intel® RST report

 

  1. Open the Intel Rapid Storage Technology user interface (Start > Programs > Intel > Intel® Rapid Storage Technology).
  2. Click the Help icon.
  3. Click the System Report icon.
  4. Click Save.

 

Note: Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool embedded on this Intel® Community.

 

Wanner G.

Intel Customer Support Technician

AlHill
Super User
68 Views

Wanner_G_Intel
Moderator
68 Views

Hello jvaca1,

 

To better assist you, we will close this thread.

 

Please continue working with Intel Customer Support on the other thread.

 

If you have further inquiries about other issues, please create a new thread, we will be glad to help you.

 

Wanner G.

Intel Customer Support Technician

jvaca1
Beginner
68 Views

Cordial saludo Wanner G.

 

Gracias por tu ayuda, dando alcance a tu respuesta adjunto envío los informes del sistema.

  1. Informe rápido.
  2. Reporte SSU.
  3. Print.

 

Agradezco tu atención y quedo atento.

jvaca1
Beginner
68 Views

Reporte SSU

jvaca1
Beginner
68 Views

Informe rápido