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Beginner
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Problem with Windows 10 Creators + Intel RST + ASUS P8Z77-V Deluxe

Hey guys,

I am having problems getting Intel RST to work with Windows 10 x64. I fresh installed creators update 2 weeks ago and even previously on my 7->10 upgrade install, I can't remember RST ever working. I have tried various versions of RST and all throw up the error message below where I have the option to Abort/Retry/Ignore

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Assertion Failed: Abort=Quit, Retry=Debug, Ignore=Continue

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at PsiData.PsiDataSource.GetEndDeviceInfo(UInt32 hSsiSession, Dictionary`2 systemState, List`1 errorList)

at PsiData.PsiDataSource.Load(Dictionary`2& systemState)

at PSI.PsiSystemDataModel.LoadDriverData(Int32 updateId)

at PSI.PsiSystemDataModel.CreateStaticDataModel()

at PSI.PsiSystemDataModel..cctor()

at PSI.PsiSystemDataModel.Connect()

at PSIClient.PsiClient.Init()

at IAStorUI.App.Application_Startup(Object sender, StartupEventArgs e)

at System.Windows.Application.OnStartup(StartupEventArgs e)

at System.Windows.Application.<.ctor>b__1_0(Object unused)

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

at System.Windows.Threading.DispatcherOperation.InvokeImpl()

at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)

at System.Windows.Threading.DispatcherOperation.Invoke()

at System.Windows.Threading.Dispatcher.ProcessQueue()

at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)

at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)

at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)

at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)

at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)

at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)

at System.Windows.Application.RunDispatcher(Object ignore)

at System.Windows.Application.RunInternal(Window window)

at System.Windows.Application.Run(Window window)

at IAStorUI.App.Main()

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Abort Retry Ignore

---------------------------

ASUS doesn't seem to have RST available in their driver downloads for Windows 10 for my motherboard https://www.asus.com/us/support/Download/1/39/7/8/OVCFmLeMZdeMER8x/45/ ASUSTeK Computer Inc. -Support- Driver & Tools - P8Z77-V DELUXE I have tried the Windows 8.1 version and older versions in compatibility mode but I still seem to get the same error as above. Does anyone else with this motherboard have RST working or know how I can fix the above error?

Thanks

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6 Replies
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Beginner
141 Views

I have tried every possible combination of drivers of RST/MEI & chipset drivers that other people with my board have tried with success:

http://forums.guru3d.com/showthread.php?t=401282 ASUS P8Z77-V LE PLUS Windows 10 chipset and ahci drivers - Guru3D.com Forums

I can only put this down to Windows 10 creators update & Intel RST not being compatible with the Z77 chipset. Keep getting this damned error

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Community Manager
141 Views

Hi, Kouneloz, Thank you very much for joining the Intel® Rapid Storage Technology communities.

 

 

In regard to your inquiry, I looked in our web site and there is no an RST version fully compatible with the platform you are using. In this case if you want to install RST the thing to do will be to do a downgrade to Windows 8.1 and to install the version below, it is version 12.9:

 

https://downloadcenter.intel.com/download/23496/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver https://downloadcenter.intel.com/download/23496/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver

 

 

Any further questions, please let me know.

 

 

Regards,

 

Alberto

 

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Highlighted
Beginner
141 Views

Alberto,

I don't know if that is correct. I have been running RST on Win 10 for a while. This is a new issue and we are having the same error as Kouneloz

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Highlighted
Community Manager
141 Views

tob1508, Thank you very much for sharing that information. In you need assistance on this regard, please submit your inquiry on a new thread, the reason for that is that every scenario is different, even if the same product is being used, so, for us to further assist you to try to fix the specific problem the PC might have, please submit a new thread:

 

/community/tech https://communities.intel.com/community/tech

Let me apologize for any inconvenience.

Kouneloz, I just wanted to check if the information provided previously was useful for you and if you need further assistance on this matter? The reason why we advice to downgrade to Windows® 8.1, is because the chipset that your board has which is Z77, is supported on IRST version 12.9.0.1001, but as you can see Windows® 10 is not supported on that specific version:

https://downloadmirror.intel.com/23496/eng/readme.txt https://downloadmirror.intel.com/23496/eng/readme.txt

Any questions, please let me know.

Regards,

 

Alberto
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Highlighted
Beginner
141 Views

Alberto, unfortunately downgrading to Windows 8.1 is out of the question. In my second post, there is a link where other Z77 chipset users confirmed RST was working for them under Windows 10. Creators update for Windows only came out earlier this month so perhaps a compatibility issue? I tried every single version even in compatibility mode and was getting the same error message so I'm not surprised that other people on Windows 10 creators are seeing the same issue.

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Highlighted
Community Manager
141 Views

Kouneloz, Thank you very much for letting us know that information, we understand you need to use Windows® 10.

 

 

According to our information, the combination of hardware and software you are using is not supported by our Intel® RST tool, but as you mentioned, based on the fact that other users were able to use it with Windows® 10, then as an option you can always get in contact directly with ASUS to check if they have an specific RST version that works with the platform you have:

 

https://www.asus.com/us/support/ https://www.asus.com/us/support/

 

 

Any questions, please let me know.

 

 

Regards,

 

Alberto

 

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