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Beginner
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Raid 1 failing to rebuild, causing total system crash.

I have a Asus Maximus XI Formula Board with 2 2TB Samsung 970 EVO M.2 drives in raid 1. Today I tried to install a USB 3.1 gen 2 header and after about 20 minutes of use the whole system crashed. When it came back online the bios auto populated saying the raid failed, rebuilding. I signed into windows, Intel RST said rebuilding. Once it got near the end it crashed. I repeated this about 4 times and even tried letting it rebuild while in the bios with no luck. It didn't say which drive was bad but I took both drives out of raid and booted into windows on drive 1 fine and am having 0 isues even with the USB 3.1 gen 2 header installed. I do not think I have a bad M.2 drive. I want to format my 2nd raid drive and then tell the bios to make my first drive a raid drive again, then trying to rebuild on the newly formatted drive using Intel RST. Is this possible or will telling my drive one to go back to being a raid 1 drive wipe the drive?

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3 Replies
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Moderator
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Hello BKyes

 

Thank you for posting on the Intel® communities. 

 

To better assist you with your request, please provide the following reports:

 

1. Intel® System Support Utility (Intel® SSU) 

  • Intel® SSU Download link 
  • Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". 
  • Click on the menu where it says "Summary" to change to "Detailed View". 
  • To save your scan, click on "Next", then "Save".

 

Please generate a report from the Intel® Rapid Storage Technology. 

  • Open the Intel Rapid Storage Technology user interface (Start > Programs > Intel > Intel® Rapid Storage Technology). 
  • Click the Help icon. 
  • Click the System Report icon. 
  • Click Save. 
  • Attach the report to the thread.  

 

Can you please send us a screenshot of the Intel® Rapid Storage Technology (Intel® RST) option ROM?

 

You can access it by pressing Ctrl + i when the computer is posting

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

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Moderator
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Hello BKyes

 

Were you able to check the previous post? 

 

Let me know if you need more assistance. 

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

A Contingent Worker at Intel

 

 

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Highlighted
Moderator
8 Views

Hello BKyes,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question. 

 

Best regards,

 

Adrian M.

Intel Customer Support Technician

 

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