SDD RAID 0 ISSUE

[stevenmontiel]

My name is Steven. fist I will leave all the information of my PC. i have a Acer Nitro 5 AN515-54. Intel i5 9thgen, With a 250g sdd card.

the issue started when i ran out of space on the disk so i went out a bought a new 1TB sdd from WD Green, and added to my Notebook, After instaling and turning on the pc the first pop up was from Intel Rapid storage tec, and offerd me 2 options, that 1 was for safty and something i dont remember and the other was for more storage space, so I clicked on that opttion, because i needed more space, so it created a RAID 0, know it looks like the 2 sdd merged, but i can not acces the new 1tb sdd, and its not usefull. help!.

[Jocelyn_Intel]

Hello, @stevenmontiel  

Thank you for posting on the Intel® communities.  

I am sorry to hear what is happening with your laptop, I will gladly assist you here. 

Please be aware that RAID 0 merge both drives, how much storage is it detecting? 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @jstevenmontiel  

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @stevenmontiel  

We have not heard back from you so we will proceed to close this thread now. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician.