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JPenr1
Beginner
2,127 Views

SSD trouble

My Samsung SSD PM83 on Cache 0 is disabled. What does this mean please?

Thank you

0 Kudos
5 Replies
idata
Community Manager
86 Views

Hello penrodja,

 

 

Thanks for posting.

 

 

In order to better assist you, this thread has been moved to our Rapid Storage Technology sub-forums.

 

 

Best regards,

 

Eugenio F.
JPenr1
Beginner
86 Views

Here you are sir.

Thank you so much for helping. T

his issue is driving me nutty ( short drive unfortunately).

Thank you,

penrodja

idata
Community Manager
86 Views

Hello penrodja

 

 

Thank you for your response.

 

 

Looking into your system report I find that there is no error on your configuration, on the other hand, I do notice that on your system you have currently installed the Intel® RST version 16.0.2.1086, this version is not comparable to the chipset and operating system installed on your system, I recommend you to install the version 12.8.2.1000 provided by the system manufacturer to work on your system.

 

 

http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=NGJJW http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=NGJJW

 

 

If the problem persists please provide me a picture showing Samsung SSD PM83 on Cache 0 is disabled message/output.

 

 

Regards,

 

Leonardo C.

 

JPenr1
Beginner
86 Views

Leonardo,

At this point my SSD is operational again. I'm still having slow start up issues but, at least the start time has been reduced by at least half.

Thank you once again for your help!!

idata
Community Manager
86 Views

Hello penrodja

 

 

Thank you for joining the community.

 

 

In order to help you better, I would like to gather more information about the configuration you have on the computer. Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Steps to save the report:
  1. Run the utility.
  2. Click on "Scan" to get the scanned system.
  3. Once the scan is complete click on "next".
  4. Use the "save" option, save the report to your desktop.
  5. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.

 

Also, please provide me with the system report following the instructions below:

 

  1. Open the Intel Rapid Storage Technology user interface (Start > Programs > Intel > Intel® Rapid Storage Technology).
  2. Click the Help icon.
  3. Click the System Report icon.
  4. Please attach the report to the thread

 

Regards,

 

Leonardo C.

 

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