Rapid Storage Technology
Intel® RST, RAID

Volume Degraded

idata
Employee
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I have a server with four physical HDD, and I have two RAID1 volumes, the first volume has the system partition and another partition. last week I got failed hard drive in the first volume, so I bought a new hard drive same capacity 1.5 TB. and same part number and removed the failed drive and then installed the new drive in the same place. when I log in to Intel Rapid Storage Technology software I found an option to (Rebuild to another disk) so I clicked on this option and nothing happened just getting the same status (Degraded)

I tried to log into the RAID management in the BIOS and nothing to do there. I can find four drives and all are RAID member.

I really appreciate your suggestions to solve this ASAP

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idata
Employee
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Hi Omarrob,

 

 

I understand you have a RAID 1 volume as degraded status.

 

 

Let me try to help on this matter but I would like to have additional information about your system configuration. Please run the following utility and attach the results.

 

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility

 

 

Looking forward to hearing from you.

 

 

Allan.
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idata
Employee
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Hi Omarrob,

 

 

I need to know if you had some time to get the system report. Thank you.

 

 

Allan
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