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Why does Intel Performance Maximizer keep saying "Failed Partition : Unable to shrink partition. "

VGonz11
Beginner
2,432 Views

I have a WD Black M.2 500GB, 102GB available during this step but fails everytime. IPM requires only 16GB.

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9 Replies
Leonardo_C_Intel
Moderator
1,928 Views

Hello VGonz11

 

Thank you for posting in the Intel Community.

 

What is the brand and model of your motherboard and what is your Intel® processor?

 

Regards,

Leonardo C.                        

Intel Customer Support Technician

Under Contract to Intel Corporation

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Leonardo_C_Intel
Moderator
1,928 Views

Hello VGonz11

 

Have you been able to collect the information requested?

 

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation

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cmart49
Novice
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Leonardo_C_Intel
Moderator
1,928 Views

Hello cmart49

 

Thank you for posting in the Intel Community.

 

·        I was not able to find the screenshot could you attach it again? 

·        Please also provide me with a screenshot of your disk management.

·        Make sure you have the Bios settings as requested on the Frequently Asked Questions for the Intel® Performance Maximizer (https://www.intel.com/content/www/us/en/support/articles/000054873/processors/processor-utilities-and-programs.html) on the question: What are the BIOS requirements for the application?.

 

·        Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

·        Steps to save the report:

1-   Run the utility.

2-   Click on “Scan” to get the scanned system.

3-   Once the scan is complete click on “next”.

4-   Use the “save” option, save the report to your desktop.

5-   To attach a file, you must click the “Attach” option on the bottom left-hand corner of the response box.

                                               

Regards,

Leonardo C.                        

Intel Customer Support Technician

Under Contract to Intel Corporation

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cmart49
Novice
1,928 Views

Hi Leonardo, thanks for the reply.

 

I attached a screenshot of my disk management here and made sure to change all of those BIOS settings as directed. I'll attach those scan results in my next post.

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cmart49
Novice
1,928 Views

Scan results here.

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Leonardo_C_Intel
Moderator
1,928 Views

Hello VGonz11

 

Thank you for the system details can you try to set a 16GB of unallocated space at the end on your C drive and try again with the Intel® Performance Maximizer.    

 

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation

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cmart49
Novice
1,928 Views

Leo, I was able to get the tool to work after creating a 20GB unallocated partition at the end of the drive. Thank you for the help!

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SSing112
Beginner
1,928 Views

I tried it all, It would use the unallocated partition but still getting the same error.

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