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D_
Beginner
1,866 Views

delayed launcher(2) and medium impact; why twice and why not low impact?

Hi!

I hope someone can help me.

In Task manager, startup, I see this:

Delayed launcher (2) and then underneath:

IAStoricon (a little indented underneath above delayed launcher)

Delayed launcher (again, a little indented)

startup impact: medium for all 3

I'm assuming it should not have a(2) and that it should be listed only once?

and I'm assuming it should be indicating/using a low startup impact.

How can I fix this?

thanks so much!

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7 Replies
idata
Community Manager
295 Views

Hello IntelHelpPlease,

 

Thank you for joining this community; it will be more than a pleasure to assist you.

 

In order for me to assist you better, please provide me with the .txt file that the System Support Utility will generate. To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.

 

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

 

As well can you please provide with screenshots of your Task manager>startup and the RST version that you are running??

 

 

I hope to hear from you soon.

 

Regards,

 

Diego S.

 

D_
Beginner
295 Views

Hi,

how/where do I 'get' this .txt file? I don't think I have this utility thing? and what is RST and where do I get that? thanks : )

D_
Beginner
295 Views

I see! (the link was the download for the system support utility).

ok, so attached is the .txt file from that utility.

and the screenshot from task manager, startup.

I have windows 10, is that what you mean by which "RST version" I am running?

thanks in advance for any help you can provide!

idata
Community Manager
295 Views

Hello IntelHelpPlease,

 

Thank you for your response.

 

While taking a look to your account, we noticed that you currently have 2 open tickets regarding this inquiry.

 

This one, through public forums, and another ticket through our web/email team which is a little bit more customized since it is a private interaction.

 

Please let us know which of the 2 supports methods work better for you so we can go on.

 

 

I hope to hear from you soon.

 

Regards,

 

Diego S.

 

D_
Beginner
295 Views

I guess I'll keep the customized, web/email private interaction one. how do I do that? I didn't hear back from them, so I posted here. I'm so confused! and can you send them my attachments? thanks

idata
Community Manager
295 Views

Hello Denise. ,

 

Thank you for your response.

 

We just forwarded your information to the e-mail team, we got your back.

 

They will contact you as soon as possible so we can continue with the assistance.

 

I hope this helps.

 

Regards,

 

Diego S.

 

THawk1
Beginner
295 Views

The "iastoriconlaunch.exe" or Intel's "Delay Launcher" is a startup application that is part of the Intel Rapid Recovery Technology. It is recommended to keep this process enabled at startup.

Read more about this executable below...

https://www.scuttlenet.com/what-is-intel-delayed-launcher-and-should-i-disable-it/ https://www.scuttlenet.com/what-is-intel-delayed-launcher-and-should-i-disable-it/