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iaStor.sys

HAK00
Beginner
404 Views

I get the following failure on my DELL Vostro 5470 with Windows 10.

The laptop keeps restarting without getting past the DELL logo.

Stop code: system thread exception not handled

What failed: iaStor.sys

I did the diagnosis and all the hardware is OK.

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1 Reply
n_scott_pearson
Super User Retired Employee
386 Views

Are you using RAID? Are you using Optane? If no to both, boot into Safe Mode and uninstall Intel RST completely. Dell has this annoying habit of installing this package even if it is not necessary.

...S

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