iaStorA (129) disk (153) Login. Reboot. Shutdown.

[Mr_Lars]

Hello.

A couple of months ago I installed windows 11 pro on ssd m2 corsair force mp500. I installed all the drivers for my ROG MAXIMUS XII APEX motherboard from the asus official website, a tracking problem appeared, the windows system freezes on the desktop or login for 10-30 seconds, and after the freeze passes and two errors appear in the log. iaStorA (129) then disk (153) The problem with freezing appears randomly when loading windows.

Also, when the system is rebooted, it can take a long time to reboot up to 2 minutes and with the computer turned off, the same problem. It happens randomly.

I tried to solve the problem myself, but nothing worked.

1. Started the system only with standard drivers, without installed programs. clean boot

2. Disabled antivirus.

3. Ran the following commands.

sfc /scannow
dism /online /cleanup-image /CheckHealth
dism /online /cleanup-image /restorehealth
chkdsk /f /r /x

4. I checked the firmware for ssd m2, but alas, the software does not see it.

5. Set the power supply to maximum performance.

6. Removed overclocking of the system, processor and RAM.

7. Reset bios to factory settings.

Specifications of my computer.

Z490 ROG MAXIMUS XII APEX Corsair Vengeance RGB PRO 16GB DDR4 @3600MH I7 10700kf

rtx 2080. ssd m2 corsair force mp500 and other drives.

Installed version of Intel(R) Rapid Storage Technology Driver V18.36.1.1016

[BrusC_Intel]

Hello, Mr_Lars.

Thank you for posting on the Intel Community Support forum.

I will move your thread to the dedicated community section for Intel RST and one of my colleagues will contact you soon.

Regards,

Bruce C.

Intel Customer Support Technician

[Jocelyn_Intel]

Hello, @Mr_Lars  

Thank you for posting on the Intel® communities.  

I am sorry to hear what is happening with the Intel® RST, I will gladly assist you here. 

Please, answer these questions to have a better perspective of this issue and try the following steps: 

1. Is there any Intel tool reporting this issue? 
2. Was there a RAID already configured? 
3. Have you checked this issue with your Motherboard Manufacturer? 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Mr_Lars]

Hello.

1. Installed Intel(R) Rapid Storage Technology V18.36.1.1016. There are no other tools.

2. There is no RAID and it has not been installed.

3. Do not apply.

[Mr_Lars]

I found drivers for the motherboard on the rog asus form, updated the drivers. Also the Intel SATA AHCI-RAID driver
I will continue to monitor the system and unsubscribe later, the problem is solved or not.

[Jocelyn_Intel]

Hello, @Mr_Lars  

Thank you for the information provided. 

In that case, I will be waiting for your updates, please let us know the result. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Mr_Lars]

Hello, @Jocelyn_Intel

The problem was solved. I didn't need the Intel(R) Rapid Storage Technology Driver V18.36.1.1016 because I didn't use RAID for my drives. It is enough to use AHCI.

1. Follow the driver removal instructions.

https://answers.microsoft.com/en-us/windows/forum/all/uninstalling-the-intelr-rapid-storage-technology/e3c4b6d6-56ba-4ac5-be50-89843c9d9b22

2. 

There is actually another way around this. Before you begin, make sure you remember your PC password (not PIN), or else you would be stuck in safe mode forever (with this way of entering safe mode). Also, I advise you to disable BitLocker before entering safe mode, or else you would probably need to provide a very long code to unlock your computer (not tested).

Booting into Safe Mode will work even though the storage mode has been changed... Windows will notice the change and load the correct driver on the next normal boot. Basically that means, you can do this:

1. Run cmd as administrator (not PowerShell, you would have to escape {...})

2. Copy-paste this command, which will start Windows in Safe Mode the next time you reboot:

   bcdedit /set {current} safeboot minimal
   

3. Restart the computer and enter UEFI/BIOS setup.

4. Change the SATA operation mode from RAID to AHCI.

5. Save changes and exit Setup and Windows will automatically boot to Safe Mode.

6. Launch cmd again, as in step #1.

7. Copy-paste this command, which will start Windows in Normal Mode the next time you reboot:

   bcdedit /deletevalue {current} safeboot
   

8. Reboot and Windows will automatically start with AHCI drivers enabled.

Note: Switching to AHCI is essential if you want to install any Linux as RAID mode is to my knowledge not supported, so you would not see your drive(s) in the installation menu.

3.  Install Intel SATA AHCI drivers for your motherboard and ASMedia SATA AHCI driver if available. (Check with the manufacturer of your motherboard)

 Install your Intel SATA AHCI Drivers (Right click on iaAHCIC.inf > Show more options > Install > Wait for the message "The operation completed successfully" or for restart request).

Install your ASMedia SATA AHCI Drivers (Right click on asstahci64.inf > Show more options > Install > Wait for the message "The operation completed successfully" or for restart request).

That's all.

[Jocelyn_Intel]

Hello, @Mr_Lars  

Thank you for the information provided. It's great to hear that you found a solution. 

We really appreciate the steps you shared as Troubleshooting for this issue. Please let us know if there's anything else we can help you with, more than happy to assist you here. 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician.