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Alanna
Beginner
156 Views

Trouble installing OneAPI Base Toolkit: "Another program is being installed"

Hello,

I exited a previous installation by accident and now I am getting this error (see below) when I retry. There is no other installation currently running. How can I get past this? Thank you.

Software Pre-requisite Check | Intel® oneAPI Base Toolkit 2021.2
--------------------------------------------------------------------------------
There are one or more unresolved issues based on your system configuration and
component selection

You can resolve all the issues without exiting the installer and re-check, or
you can exit, resolve the issues, and then run the Installation again.

Critical Pre-requisites:
(Must be resolved before Installation can begin)
Another program is being installed.
Wait until that installation is complete, and then try installing this s
oftware again.
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2 Replies
NilenduD_Intel
Moderator
114 Views

Alanna, I would suggest you should try the steps given in the below link to uninstall the product properly and you will also find the steps to install them correctly


Link - https://software.intel.com/content/www/us/en/develop/documentation/installation-guide-for-intel-onea...


Note - Make sure to restart your system


Try the steps and let us know if your issue persists


Best Regards,

Nilendu


NilenduD_Intel
Moderator
73 Views

Alanna, we are closing this thread since we have not heard from you in the last 20 days. Please create a new thread if there are any queries or concerns.


Have a nice day!


Best Regards,

Nilendu


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