[BUG] Latest Intel XTU showing wrong CPU usage on Xeon W5-2455X

[levicki]

CPU usage is shown in low single digits (i.e. 7-8%) while the actual usage is >95%.

Verified using Windows Task Manager, and other diagnostic tools.

As you can see in the screenshot, CPU usage is shown as 6% while running Prime 95 small FFT at 4.6 GHz -- power draw should be indicator enough of the actual CPU utilization.

[NormanS_Intel]

Hello levicki,

To ensure you receive the most specialized assistance, we have a dedicated forum that addresses these specific concerns. Therefore, I will be moving this discussion to our Server Forum. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions.

Best regards,

Norman S.

Intel Customer Support Engineer

[IntelSupport]

Hi levicki,

Greetings!

Thank you for posting in the Intel Community. 

Regarding Intel® XTU showing wrong CPU usage on Xeon W5-2455X, could you please provide the below information to check and assist you further?

1. Kindly provide the complete system details you are using (model, motherboard details).

2. Please let us know if you are using the below-mentioned applications on the system

• CPU-Z* version 2.0 and later
• Corsair iCUE*

NOTE: Intel® XTU may display incorrect values due to other monitoring applications running in the background.

3. Did the issue start after any update you performed on the system, or was it never working?

Please find below a link for applications that affect the values of Intel® XTU.

https://www.intel.com/content/www/us/en/support/articles/000097860/processors.html

Regards,

Vikas

[IntelSupport]

Hello levicki,

Greetings for the day!

We are following up to find out if you were able to find the information we provided. Please reply to confirm, so we can continue working on a resolution. I look forward to receiving your reply.

Regards,

Vikas

[IntelSupport]

Hello levicki,

Greetings for the day!

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups.

Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Regards,

Vikas