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Blutooth Drive are missing

Farazi
Beginner
5,236 Views

I'm trying many time fixd this problem but i can't someone please help me how to solve this problem... 

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3 Replies
Alberto_Sykes
Employee
5,227 Views

Farazi, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:

What is the mode of the Intel® Wireelss card?

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Was it working fine before?

Did you make any recent hardware/software changes?

The wireless card, did you purchased it separately or did it came installed in the computer?

When did the issue start?

Which Windows* version are you using?

Which is the Bluetooth device that you are trying to connect to the computer?

Are you able to connect it?


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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Alberto_Sykes
Employee
5,217 Views

Hello Farazi, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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Alberto_Sykes
Employee
5,192 Views

Hello Farazi, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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