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Hi Guys,
So i was trying to upgrade firmware on my server.
I ran flashupdt -u \flashupdt.cfg and went away when it was "Upgrading HBSP and PSU firmware..."
After i came back the server was running - fans were spinning but no signal on the screen. I left it running for couple of minutes but there was no change so i rebooted the server - it didn't come back.
System Status LED is solid Amber and 2nd,3rd green POST LED is on which means: 06h Early CPU initialisation during Sec Phase. and it stays like that forever.
I tried to swap CPUs, run with only one CPU (both CPUs tested) and the error is always the same.
Then i tried to flash using BIOS Recovery Procedure and i'm getting 1st,4th green LED on and 1st,2nd,3rd,4th Amber LED ON with 2 Beeps and 4 Beeps in the background.
I also tried different CPU configuration and nothing helps.
The only difference i see (i think so) is when i have USB drive inserted and not inserted.
When there's no USB Mass Storage beeps happens so quickly as described in the manual but when i insert the USB there's 1 second break between each set of beeps. Maybe i'm doing something wrong?
Does it means i bricked motherboard?
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Question: How is the flash drive formatted that is being used to run the BIOS recovery step?
We keep a couple 512MB (yes, MB! ) and 1GB sticks formatted FAT32 just for this purpose.
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Hi Philip,
I thought this could be the issue but i wasn't able to find any useful information about the recovery drive.
the smalles capacity i have is Kingston DataTraveler:
DISKPART> detail disk
Kingston DataTraveler 2.0 USB Device
Disk ID: {E3EFC71A-2412-463B-A8B8-7A21FCDCC4F1}
Type : USB
Status : Online
Path : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume # Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
DISKPART> list partition
Partition # Type Size Offset
------------- ---------------- ------- -------
Partition 1 System 7654 MB 1024 KB
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You are the man Philip!!!
I used 2GB usb stick and it recovered the BIOS!!! Thank you very much for your answer i really appreciate it!
USE =<2GB USB STICK TO RECOVER YOUR BIOS</strong>
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Hello Sayetan,
I am sorry about the delay. At this moment the best option will be to contact your region support tea. Please check on the following web site for the https://www.intel.pl/content/www/pl/pl/support/contact-support/emea-contact.html Contact Center.
If there is anything else we can help please feel free to ask.
Best regards,
Henry A.
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Hello Sayetan,
I am sorry if I sounded like a bot, I am human. And I am sorry I did added the information why you need to contact your region https://www.intel.pl/content/www/pl/pl/support/contact-support/emea-contact.html Contact Center. The reason is because they will be able to provide you with the best options for warranty. And the reason for a possible failure, I am afraid there is not one. When you flash firmware's anything can go wrong.
If there is anything else we can help please feel free to ask.
Best regards,
Henry A.
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Apologise, i just got mad when i saw you replying the same formula to a bot as if it was me.
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Hello Sayetan,
We are following up your case and we would like to know if your need further assistance.
Best regards,
Sergio S.
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Hi Sergio,
I was pretty busy recently and i didn't have time to ring/e-mail support in UK. I will try to do that ASAP and come back to you.
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So everything is back as it was when i bought the server
one issue i had during the firmware update process:
1. I recovered to the same BIOS version as i had before
2. Upgraded to version 01.08.0003. During SDR/FRU update it detected only 2x8 Slots (instead of 3x8 - 24 slots) but i guess it's because i don't have cables connected to HSBP from SAS Expander
3. Upgraded to version 02.01.0002. During SDR/FRU update i got following message:
Hot-swap HDD backplane detected but its FRU data is either corrupted or blank.
Falling back to User chassis selection as auto detection not possible
So i selected R2224 as i guessed it's a chassis with 24 disk slots. When it came back after reboot i couldn't find any sensors in RMM but HDD were detected in the first four slots.
4. Upgraded to version 02.06.0005. During SDR/FRU update i got same message as before and same issue - no sensors related to HBSP at all.
5. Downgraded SDR/FRU to version 1.07 and upgrade process detected 2x8 slots.
Do i need to connect remaining ports on the backplane in order to correctly detect chassis type by update process?
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Hello Sayetan,
In regards to your question, the SDR/FRU update will keep failing until you connect the rest of the ports on the HSBP.
Best regards,
Sergio S.
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Hi Sergio,
Thank you for your answer. Ticket can be closed.
Regards
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Hello Sayetan,
As per your request, I will proceed and close your case.
Sergio S.
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