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Broadwell CPU E5-2690v4 related incidents

KChun11
Beginner
1,242 Views

Hello,

It's grateful that I could find this community. Recently, there were 3 consecutive CPU related incidents in blade servers. The message says "Uncorrectable Machine Check Exception" and "Uncorrectable Memory Error". As a result, it was concluded that Memory Controller inside CPU chipset was the reason.

May I ask if there are Intel Broadwell E5-2690v4 incidents recently reported especially about memory communication?

Thanks in advance.

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2 Replies
idata
Community Manager
357 Views

Hello Ku,

 

 

Thank you for contacting Intel support,

 

 

I understand that you are having problems with 3 CPUs which have shown error messages, I apologize for any inconvenience this may be causing.

 

 

Regarding this problem, I researched about this unit but there does not seem to be any known issues associating the processor in question and those error messages. I apologize for the inconveniences.

 

 

 

Regards,

 

David V
idata
Community Manager
357 Views

Hello Ku,

 

 

 

I am following-up with your case and I see that we have not heard back from you,

 

 

Is there anything else I can help you with?

 

 

Were you able to solve your issue?

 

 

 

Do not hesitate to reply for further help!

 

 

 

Regards,

 

David V
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