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CRITICAL EVENT: Pwr Unit Status reports the power unit has suffered a failure. (Power supply failure).

BBill8
Beginner
1,627 Views

Hello,

This is for a brand-new S2600CW board, single power supply.

Green light is blinking, and the SEL has reported the following:

"CRITICAL EVENT: Pwr Unit Status reports the power unit has suffered a failure. (Power supply failure)" and "Integrated BMC - LUN# 0 (Channel# 0).

Do I have a bad power supply?

Any help is appreciated.

Regards,

Bill

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1 Solution
idata
Community Manager
675 Views

Hello Bill,

 

 

To answer your question, normally when a power supply goes defective it has a amber LED on it. The issue you are describing could be related to the sensors not properly detecting that power supply so we suggest updating the firmware to the latest version:

 

 

https://downloadcenter.intel.com/download/26366/Intel-Server-Board-S2600CW-Firmware-Update-Package-f... Intel® Server Board S2600CW Firmware Update Package for EFI

 

 

If the issue persists after the firmware update, please contact our support group to replace the power supply under warranty:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

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1 Reply
idata
Community Manager
676 Views

Hello Bill,

 

 

To answer your question, normally when a power supply goes defective it has a amber LED on it. The issue you are describing could be related to the sensors not properly detecting that power supply so we suggest updating the firmware to the latest version:

 

 

https://downloadcenter.intel.com/download/26366/Intel-Server-Board-S2600CW-Firmware-Update-Package-f... Intel® Server Board S2600CW Firmware Update Package for EFI

 

 

If the issue persists after the firmware update, please contact our support group to replace the power supply under warranty:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support
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