Cannot get M10JNP2SB Motherboard to Boot

[Kegsie]

I have a Intel M10JNP2SB Server board with a Xeon E-2146G processor installed.

The board is powered by a be quiet! SFX L Power 600W power supply.

I have 32GB of the required Memory Modules - two Kingston16GB sticks.  

I have everything connected properly. The problem I am seeing is the server turns on (when power is supplied to the board- i.e. without turning on using the case switch), but it makes a week sounding few clicking sounds without any drives hooked up, the LED2 (next to the memory sticks) is on constant green, the CPU fan then speeds up, a single week beep happens, and then the LED2 flashes / blinks green. I can turn off the computer using the case switch and turn it on again but with the same actions as described.

At no stage is there a signal to the monitor.

Can someone please assist me if this is a Power Supply problem or memory issue?

[JoseH_Intel]

Hello Kegsie,

Thank you for joining the community

Please try the following steps:

1. Make sure that Main Power 2 is also connected from the power supply.

Please refer to the link below and go to page 11 for the product specification of M10JNP2SB. 

2. Make sure that both RAM/Memory are installed on DIMM_A0 and DIMM_A1.

Please refer to the product specification of M10JNP2SB on page 19 for the memory configuration. 

3. Try to use one DIMM at a time on DIMM_A1 slot only.

4. Remove the CMOS battery for 5 minutes and reinstall it back then test the system.

5. Do a PSU (Power Supply) isolation test to check the if the fault does not lie on the PSU.

Also please check the Chassis Compatibility List for the Intel® Server Board M10JNP Family

Regards

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

[JoseH_Intel]

Hello Kegsie,

I am just following up to double-check if you found the provided information useful. If you have further questions please don't hesitate to ask. If you consider the issue to be completed please let us know so we can proceed to mark this thread as closed. I will try to reach you as a very last time on next Thursday 24th. After that the thread will be automatically archived.

Regards

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

[JoseH_Intel]

Hello Kegsie,

We will proceed to mark this thread as closed. If you have further issues or questions just go ahead and submit a new topic.

Regards

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios