DBM10JNP2SB is not working

[Dan_Piligrim]

Good day. I bought motherboard DBM10JNP2SB  with parts: CPU Intel Xeon E-2244G  , memory DDR4 Samsung M393A4K40CB2-CTD 32Gb RDIMM ECC Reg PC4-21300 CL15 2666MHz .

I installed processor and memory, and use integrated video. I saw that coler on CPU is worked, but I saw no signal on monitor after turn on power .

What happens?

[Wanner_G_Intel]

Hello Dan_Piligrim,

Thank you for posting your question on this Intel Community.

We recommend that you check the following:

What is the number of DIMMs installed in the system?

Try booting the system with minimum configuration: CPU and 1 DIMM installed on A1.

4.2 General Memory Population Rules (Page 21)

https://www.intel.com/content/dam/support/us/en/documents/server-products/server-boards/m10jnp2sb-user-guide.pdf

Have you tried using another VGA cable and/or display?

Since the processor has onboard graphics, have you tried using the DisplayPorts* available on the board?

Are you getting any beep sounds?

Are you using a chassis validated by Intel? Please refer to Table 14. Reference Chassis Compatibility List.

https://www.intel.com/content/dam/support/us/en/documents/server-products/server-boards/m10jnp2sb-config-guide.pdf

Wanner G.

Intel Customer Support Technician

[Dan_Piligrim]

I'm sorry for long time.

I installed one DIMM in the board on A1.

Have you tried using another VGA cable and/or display?

Yes, and I tested with graphic card and with out this.

Are you using a chassis validated by Intel?

I tested motherboard without chassis.

[Wanner_G_Intel]

Hello Dan_Piligrim,

This is a follow-up post to know if you were able to review the information we shared with you. 

If you need any further assistance, please let us know. 

Wanner G.

Intel Customer Support Technician

[Wanner_G_Intel]

Hello Dan_Piligrim,

We have not heard back from you in several days. For this reason, we will close this thread.

Regards,

Wanner G.

Intel Customer Support Technician