Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage; and Intel® Xeon® Processors
Announcements
The Intel sign-in experience is changing in February to support enhanced security controls. If you sign in, click here for more information.
4482 Discussions

Determine error on Intel server

idata
Employee
1,390 Views

Hi guys,

We have an old Intel server which is still doing all right with Windows 2003. I noticed that the health indicator is "orange" color, which I suppose is bacause something is wrong. I removed the side, and I see some red lights on some of the extension cards. But I don't know what it is and what the error is, I don't even know which kind of server it is.

There is a software called ISM Console installed on the server, and I can see a red/white cross in health status, but the program asks for a password to see the error which I do not have.... How can I reset this ?

2 Replies
Edward_Z_Intel
Employee
149 Views

Try to locate a white label on the mainboard, which has a serial number and a part number in ABCDEF-123 format. Those will help to identify the server.

JasonT_Intel
Moderator
149 Views

There is no way to reset the password for the server management console. Typically when I install the management console, I would use the same Windows password. Have it a try, it may work.

Also, you can use a system event log utility to check for the actual error on your server. As I do not know which server you are using, there are different versions depending on the platform.

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=17933&lang=eng SEL Viewer for UEFI/Windows*/Linux* for S5500 and S5520 boards

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18871&lang=eng SEL Viewer for Windows* and Linux* for S5000 boards

Reply