Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage; and Intel® Xeon® Processors
Announcements
The Intel sign-in experience is changing in February to support enhanced security controls. If you sign in, click here for more information.
4481 Discussions

FPT64.efi tool in new UEFI-Shell on Sunrise Point Chipset

Emeric
Beginner
687 Views

Hello,

 

I need an EFI version of the UEFI firmware update tool to be used in an UEFI shell for the Sunrise Point platform?

 

Is this tool is available in this format, and how can I retrieve it?

 

Thanks a lot,

Emeric

0 Kudos
1 Solution
Paul_R_Intel
Moderator
593 Views

Hello Emeric, 


I hope you are doing great, thank you for your update. Also, we would like to let you know, that we don't provide support for chipset, you may get in contact with the system's OEM (Original equipment manufacturer) for further support.


More info can be found here:



This being said we will proceed to mark this thread as close, if you need further support do not hesitate to contact us back.


Regards 

 

Paul R. 

Intel Customer Support Technician 

For firmware updates and troubleshooting tips, visit: 

https://intel.com/support/serverbios 



View solution in original post

7 Replies
Paul_R_Intel
Moderator
672 Views

Hello Emeric, 

 

Thank you for joining the community, I understand that you are looking for a UEFI firmware update tool to be used in a UEFI shell for the Sunrise Point platform.

 

  • Can you please let us know which Intel Platform are you using (Server board, CPU, motherboard, system...etc)?
  • What is exactly the project that you are working on so we can have more insight?


 

Regards 

 

 

Paul R. 

Intel Customer Support Technician 

For firmware updates and troubleshooting tips, visit: 

https://intel.com/support/serverbios 


Emeric
Beginner
655 Views

Hello Paul,

 

I'm working with a Commell LE-37I motherboard. This board is a Kabylake Client platform with the Intel QM170 chipset. On this board, there is an Intel Core i7-6822EQ CPU.

 

My project is an automated update tool via PXE. My tool works fine with another board, and I'm trying to port it for this one

Paul_R_Intel
Moderator
642 Views

Hello Emeric, 


I hope you are doing great, thank you for the update, please let us investigate further and we will get back to you.


Regards 

 

Paul R. 

Intel Customer Support Technician 

For firmware updates and troubleshooting tips, visit: 

https://intel.com/support/serverbios 


Paul_R_Intel
Moderator
619 Views

Hello Emeric, 


I hope you are doing great, thank you for your patience and time.


After investigating your request, we'd like to guide you to get the information you need to resolve the inquiry. In this case, we have an Intel dedicated team that will help you.


Please visit the following link and  choose the processor forum and post the inquiry and they will get back to you with the info requested:



Also, if you already know the FAE ( Field Application Engineer ) that corresponds to you, you can contact them to gather more details.


We will proceed to mark this thread as close, if you need further support do not hesitate to contact us back.


Regards 

 

Paul R. 

Intel Customer Support Technician 

For firmware updates and troubleshooting tips, visit: 

https://intel.com/support/serverbios 





Paul_R_Intel
Moderator
594 Views

Hello Emeric, 


I hope you are doing great, thank you for your update. Also, we would like to let you know, that we don't provide support for chipset, you may get in contact with the system's OEM (Original equipment manufacturer) for further support.


More info can be found here:



This being said we will proceed to mark this thread as close, if you need further support do not hesitate to contact us back.


Regards 

 

Paul R. 

Intel Customer Support Technician 

For firmware updates and troubleshooting tips, visit: 

https://intel.com/support/serverbios 



Emeric
Beginner
586 Views

Hello Paul,

 

I had contacted the manufacturer by email, and they provided me that I needed!

I join this file here, this can be useful for other people...

 

Thanks for your help,

Emeric

Reply