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Hello, I have a problem with two SSD Intel Pci-e 2.5'' (don't detect) Thank for your help

NSure3
Beginner
240 Views

Specification:

  • Intel R2208WTFZSR;
  • Xeon Gold 6136 x2;
  • SSD Intel PCI-E 2.5'' SSDPE2KX010T801;
  • Raid module RMSP3AD160F;
  • Oculink Cable Kit AXXCBL700HDCV
0 Kudos
5 Replies
SergioS_Intel
Moderator
164 Views

Hello NSure3,

 

Thank you for contacting Intel Customer Support.

 

Can you please share additional information about the issue that you are experiencing? 

 

1. Is this a new installation? Have you tested the SSDs on a different system?

2. What BIOS version are you currently running?

3. Have you tried to test different drives on a different system or different cables?

 

 

Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

SergioS_Intel
Moderator
164 Views

Hello NSure3,

 

We are following your issue and we would like to know if you were able to gather the information that we requested on the previous post.

 

Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

 

SergioS_Intel
Moderator
164 Views

Hello NSure3,

 

We are following your thread and we would like to know if you need further help.

 

Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

 

SergioS_Intel
Moderator
164 Views

Hello NSure3,

 

We are interested in helping you with your issue and we would like to know if you still more help.

 

Best regards,

Sergio S.

Intel Customer Support Technician

 

SergioS_Intel
Moderator
164 Views

Hello NSure3,

 

We are following your issue in regards to your Intel® Server Board S2600WFTR and we would like to know if you were able to gather the information that we requested on our first message.

 

We are going to close this thread; however, if you need further assistance please contact us back.

 

Best regards,

Sergio S.

Intel Customer Support Technician

 

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