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Beginner
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Hello, Issue when try to flash BIOS/FW on S2600BP using S2600BP_EFI_BIOSR0013_ME04.00.04.294.0_BMC1.43.660a4315_FRUSDR1.30 Error: The capsule file in the update package is invalid What is the reason and how to fix please Regards Philippe

FS0:\S2600BP_EFI_BIOSR0013_ME04.00.04.294.0_BMC1.43.660a4315_FRUSDR1.30\> updbios.nsh

Flashing BIOS...7       

    System BIOS and ME Update Utility Version 14.1 Build 10

    Copyright (c) 2017 Intel Corporation.nsh

     36 File(s) 64,936,919 bytes

Processing Capsule File - R0013_Production_ACM_TXT_BOOT.signed.cap

 

BIOS Update In Progress:

 Error: The capsule file in the update package is invalid

 

Error: BIOS interface failed - this can occur while reading / writing to BIOS

 

 

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Moderator
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Hello PDesd,

 

Thank you for joining the community

 

This BIOS version you are trying to install is not the latest. Can you please tell me what your current version is so we can discard your version is not installing because of requisites? 

 

Besides that, you want to follow this article with details instructions on how to update the BIOS on a server board

 

Regards

 

Jose A.

Intel Customer Support

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Beginner
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Hello,

 

Our customer wants the same FW/BIOS on all the cluster.

 

Due to recent motherboards (provided by Intel) retrofit on that cluster (few hundreds servers) many of them need to be downgraded to mach the customer requisites.

We already did this kind of operation for another customer but with USB support.

Due to Covid-19 situation this operation was attempted remotely (needed files copied on EFI partition) but failed for BIOS (not for the BMC) with this messages:

Error: The capsule file in the update package is invalid

 

Actual versions:

SE5C620.86B.02.01.0008.031920191559

SE5C620.86B.00.01.0015.110720180833

 

Needed version :

SE5C620.86B.00.01.0013.030920180427

 

 

Regards

Philippe D.

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Moderator
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Hello PDesd,

 

The BIOS downgrade process is usually not recommended as per it may render the board unusable. Even though it has been done to comply with certain companies requirements. What happens is the process needs to be done physically in the server since the BIOS recovery jumper needs to be changed to a different position. We don't have information about if a downgrade process can be done remotely through BMC remote console. I will research this and will let you know as soon as I get any info.

 

Regards

 

Jose A.

Intel Customer Support

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Beginner
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Hello,

 

Thank you for your investigations.

 

However, may i remind also the initial question;

What means this: Error: The capsule file in the update package is invalid

 

I insist because the message is not about a BIOS version issue.

 

Regards

Philippe D.

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Moderator
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Hello PDesd,

 

We would like to gather some additional information from you.

 

Please help us by providing the following information:

 

1- The main reason why you need to downgrade to an older FW version

 

2- Processor model of the servers they are planning to downgrade

 

 

Best regards,

Sergio S.

Intel Customer Support Technician

 

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

 

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Beginner
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Hello,

 

The initial question:

What means this Error: The capsule file in the update package is invalid

 

1- The main reason why you need to downgrade to an older FW version

Our customer requirements.

 

2- Processor model of the servers they are planning to downgrade

S2600BPB - Intel(R) Xeon(R) Gold 6134 CPU @ 3.20GHz

S2600BPB - Intel(R) Xeon(R) Gold 6142 CPU @ 2.60GHz

 

versions to be downgraded:

SE5C620.86B.02.01.0008.031920191559

SE5C620.86B.00.01.0015.110720180833

 

Needed version : 

SE5C620.86B.00.01.0013.030920180427

 

Method:

UEFI

 

Regards

Philippe

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Moderator
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Hello PDesd,

 

Thanks very much for your updates. I will continue researching about if a remote BIOS downgrade is possible. I will get in contact with you as soon as I have any newer information.

 

Regards

 

Jose A.

Intel Customer Support

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Beginner
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Hello Jose,

 

The downgrade was successfully done in one step with a USB key and the jumper in 'BIOS recovery' position.

 

Never mind for the EFI solution which does not seem to exist.

Never mind for the capsule error message explanation.

 

Thank you for your assistance.

You can close this topic.

 

Best regards.

Philippe D.

 

https://www.intel.com/content/www/us/en/support/articles/000030000/server-products/server-systems.ht...

 

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