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KCRAY
Beginner
2,246 Views

How can I know MTBF of intel components?

Customer wants to know MTBF of some intel components.

How can I find out MTBF of following components?

1. S7200AP

2. S2600BPB

3. S2600WF0

4. Intel OPA Director Class Switch 100 Series-24 slot chassis

5. Intel OPA Edge Switch - 100 Series 48 Ports

6. INTEL OMNI PATH STANDARD REACH PASSIVE COPPER CABLE

7. INTEL OMNI PATH 1:1 OPTICAL CABLE

8. Intel(R) Xeon Phi(TM) CPU 7250 @ 1.40GHz

9. Intel(R) Xeon(R) Gold 6148 CPU @ 2.40GHz

10. INTEL® OMNI-PATH HOST FABRIC INTERFACE ADAPTER 100 SERIES 1 PORT PCIE X16 LOW PROFILE

11. INTEL 10GIGE, COPPER, 2 PORT, X710-DA2, PCIE3.0 X8 - 8 GT/S, FH & LP, SFP+ COPPER

0 Kudos
12 Replies
idata
Community Manager
190 Views

Hello KMA4_support,

 

 

Thank you for contacting Intel(R) Technical Support.

 

 

I understand that you are looking the Mean Time Between Failure (MTBF) for the components listed.

 

I will look up for the information and update you as soon as possible.

 

 

Regards,

 

Intel(R) Technical Support
idata
Community Manager
190 Views

Hi KMA4_support,

 

 

I'm still working on your customer request.

 

For the Fabric Products, I will appreciate if you can open a case for the Fabric team. In order to open a ticket with the Fabric Support please click https://www.intel.com/content/www/us/en/support/contact-support.html# @8 here and then scroll to the bottom of the screen.

 

 

Regards,

 

Intel(R) Technical Support

 

 

idata
Community Manager
190 Views

Hello KMA4_support,

 

 

I hope you are doing well today.

 

 

I'm still investigating in regards to the MTBF for Intel(R) products. Below are two of the boards wit the information requested:

 

 

S2600WF Family = 217,242

 

S2600BPB = 351,554

 

 

Still missing information for S7200AP and CPUs.

 

 

Best regards,

 

Jeremiah A.

 

Intel(R) Technical Support
idata
Community Manager
190 Views

Hi KMA4_support,

I hope you are doing well today.

Attached is a document that explains the MTBF for the CPUs based on The estimated Average Fail Rate (FIT).

I hope this document help with the information you are requesting.

Best regards,

 

Jeremiah A.

 

Intel(R) Technical Support

 

idata
Community Manager
190 Views

Hi KMA4_support,

I hope you are doing well today.

Attached is a new document, this is for the Xeon Phi. It explains the MTBF for the CPUs based on The estimated Average Fail Rate (FIT).

I hope this document help with the information you are requesting.

Best regards,

 

Jeremiah A.

 

Intel(R) Technical Support
idata
Community Manager
190 Views

Hi KMA4_support,

 

 

I hope you are doing well today.

 

 

 

Below is the MTBF for the Intel(R) 7200AP = 273,770

With this, we complete all the requested MTBFs.

 

 

Please let me know if there is anything else I can help you with.

 

 

Best regards,
idata
Community Manager
190 Views

Hi KMA4_support,

 

 

I hope you are doing well today,

 

 

I'm following up with you to see if the information provided help or if there is anything else we can assist you.

 

 

Regards,

 

Jeremiah A.

 

Intel(R) Customer Support
idata
Community Manager
190 Views

Hi KMA4_support,

 

 

I hope you are doing well today,

 

 

I'm following up with you to see if the information provided help or if there is anything else we can assist you.

 

 

Regards,

 

Jeremiah A.

 

Intel(R) Customer Support
idata
Community Manager
190 Views

Hi KMA4_support,

 

 

I hope you are doing well today,

 

 

I'm following up with you to see if the information provided help or if there is anything else we can assist you.

 

 

Regards,

 

Jeremiah A.

 

Intel(R) Customer Support
idata
Community Manager
190 Views

Hello KMA4_,support,

 

 

I have not heard back from in regards to this case.

 

 

I will proceed in closing this case.

 

 

If you need more assistance for this case, please open a new case and refer to this one, more than glad to continue assisting you.

 

 

Best regards,

 

Jeremiah A,

 

Intel(R) Technical Support
KCRAY
Beginner
190 Views

Thank you all for helping me.

It might be enough to let my customer be happy.

This case should be closed.

idata
Community Manager
190 Views

Hi,

 

 

Thank you for your update.

 

 

I'm glad to hear that the information helps. I will proceed in closing this case as you requested.

 

 

Thank you for choosing Intel.

 

 

Best regards,

 

Jeremiah A.

 

Intel(R) Technical Support