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PStoe
Beginner
280 Views

How to locate "Stocking ID" or "Part #" on RS3DC080 Intel RAID

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Trying to use the warranty tool on the web page, but cannot seem to locate the stocking ID or part number. Tried various combinations of what is printed on my label under the model number. Please see attached. Thank you.

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1 Solution
JoseH_Intel
Moderator
114 Views

Hello PStoe,

 

Thank you for joining the community

Try using this number in the stocking ID / Part# field: G98362-001

It should come up. I tried and it worked for me

 

Hope it helps

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

View solution in original post

7 Replies
AlHill
Super User
114 Views
PStoe
Beginner
114 Views

Thank you for your reply. Unfortunately, none of those elements appear to be the Part # or Stocking ID. I tried them all in the online warranty tool.

JoseH_Intel
Moderator
115 Views

Hello PStoe,

 

Thank you for joining the community

Try using this number in the stocking ID / Part# field: G98362-001

It should come up. I tried and it worked for me

 

Hope it helps

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

View solution in original post

PStoe
Beginner
114 Views

Thank you for your help. Indeed, that number did work. However, the "G" number on my board is G98401-250 and I am curious if that makes a difference in the warranty.

JoseH_Intel
Moderator
114 Views

Hello PStoe,

 

All these different PBA numbers are related to different revisions for the same product. It doesn't make a difference for warranty purposes. You can check this document for different PBA available.

 

Regards

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

 

PStoe
Beginner
114 Views

Thank you for the additional information. I was finally able to submit my request to Intel for review. I would not have gotten that far without your help.

Best regards,

Paul

JoseH_Intel
Moderator
114 Views

Hello PStoe,

 

Its been my pleasure to assist you. I am glad to hear you were able to submit your warranty request. Hope everything goes fine. I will close this thread now. If you have further questions contact us back.

 

Regards.

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

 

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