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How to request the authorization to access RDC documents

SGMicro
Beginner
1,339 Views

Hi,

 

I would like to request the authorization to access RDC documents while the website shows no access. And our company has NDA with Intel. How can I get the authorization?

 

Many thanks.

 

Brian

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5 Replies
SergioS_Intel
Moderator
1,328 Views

Hello SGMicro,


Thank you for contacting Intel Customer Support.


We understand that you need authorization to access RDC documents. I will be more than glad to help you today.


Please check the following on how to How to Apply for an Intel® Resource & Documentation Center (RDC) and/or Intel® Developer Zone (DevZone) Account


https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html


We hope the information on the previous link helps to answer your questions.


Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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SergioS_Intel
Moderator
1,254 Views

Hello SGMicro,


We are following your post and would like to know if the information provided was useful.


Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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SergioS_Intel
Moderator
1,247 Views

Hello SGMicro,


This is our second follow up and would like to know if the information provided before was useful.


Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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SergioS_Intel
Moderator
1,211 Views

Hello SGMicro,



We are following up further on this case, which is still open, with a "How to request the authorization to access RDC documents " on the problem description.


We know that this is important for you to get it resolved, and it is also equally important for us to get you the right solution. Since we have not seen an update for a week, now, please, know we will get in contact with you next Monday April 4th to inform you that the case will be closed**; this is if there is still no answer from your side, by then.


Looking forward to hearing from you.


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SergioS_Intel
Moderator
1,200 Views

Hello SGMicro,


This message is to inform you that we are going to close this thread. If you need more assistance, please contact us back.


Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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