How to setup RAID on RMS3VC160 in Server R2224WTTYSR-not seeing drives!

[JStee6]

We are new to Intel Servers, previously having HP Servers and I am finding the intel server not nearly as intuitive as the HP when it comes to setting up a RAID option. I have set up our server by plugging in the 14 drives through the 4 cables connected to the RMS3VC160 RAID controller. The two cables plugged into the embedded SAS and sSAS ports on the motherboard do not go back to any drives. Those drive bays are empty. But now my question is how to actually configure the RAID? Now because i'm not plugged into the embedded ports any longer, I get the message in boot up that say "No Hard Disks found. Intel (R) Embedded Server RAID 2 can not be configured". In the BIOS I have changed the setting under Mass Storage Devices from AHIC to RAID but it appears that this change would only apply if I was using the embedded ports? Any help on how to find a screen where I can set up my 14 drives to RAID 10 would be much appreciated. Thanks!

[idata · Accepted solution]

We know that sometimes changing from a previous platform to another one may be confusing. In this case since you are using a raid module and not the embedded raid of the board; you need to keep pressing control C during post to get to the raid bios console. Just make sure that the quiet boot option is disable in the BIOS main tab.

Now, this particular raid module supports JBOD and not RAID, please refer to the specifications in the following link for more information:http://ark.intel.com/products/91068/Intel-Integrated-RAID-Module-RMS3VC160 http://ark.intel.com/products/91068/Intel-Integrated-RAID-Module-RMS3VC160Here is the http://www.intel.com/content/dam/support/us/en/documents/server-products/raid-products/Intel_RAID_Module_RMS3VC160_UG.pdf User guide just in case.

[idata]

Following up on this matter, let us know if you need further assistance.

Regards,Esteban V.

[JStee6]

Sorry, I should have responded earlier. We finally did end up getting the proper RAID card for our server. It took more phone calls than it should have and the help of our good vendor to finally get somebody at intel to recognize that their server building tool included the wrong product number for the RAID card. We actually found the proper card by coming across the sever building tool on a Intel Russian website and then translating it. Hopefully Intel has now fixed this on their English sites. But the RAID is built, the server is running and we are now happy!

Thanks,

Jim

[idata]

Hello Jim,

I am glad the server is up and running. And I am sorry about the delay and the getting the correct the RAID controller for your server because of the server build configuration tool. I will pass on the information for you. If there is anything else we can help please feel free to ask.Best regards, Henry A.

[idata]

Hi Jim,

We are taking the necessary steps to avoid this from happening in the future. We highly appreciate your feedback and apologize for the additional effort you had to put into getting this situation resolved.Thank you,Franklin S.