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I have bought an intel "server" board S1200V3RPL. Am I alone and without support now?

PErdo
Beginner
2,039 Views

Hello!

I just bought an intel server board S1200V3RPS with a new Xeon E3-1275v3 for my workstation. The reason is simply, that ECC is not supported for the i7 which is very similiar.

My main problem ist, that in difference to the DH87xx desktop Haswell boards where Intel Visual BIOS allows fan speed control, seems to be not existing for server boards? At least I don't find any related information.

The DVD contains dozens of difficult to install command line programs but no hint for fan control at all. In the BIOS there is only one point for fan setting, which is not understandable, and is not a fan speed control.

I am very disappointed in the whole intel information politics. I did not wanted a server board myself. I did want only ECC, and I trusted intel.

It seems I am a third class citizen (customer) now.

(0. First my vendor wanted to sell me the board with ECC with an i7. Only by occasion we discovered, that this is not supported. Quite hidden and surprising information, that i3 is supported, but i7 not.)

1. When I tried to find information about the boards, I did find only quite useless comparisons between the RPM, RPL and RPS variants of the board. The comparison included only some very minor and bad documented differences. What was not mentioned were such "minor things" like:

The RPS board does not support the Xeon built-in graphics (no DisplayPort connector), only the RPM board has it. Would be good, if that was mentioned in the compare... Now I have the wrong board.

2. The RPS board does have 7 USB ports, but only two are USB 3.0 and it is nowhere documented that the others are not.

After much research, again I found out, that the RPL/RPM variants have two internal USB 3.0 connectors on the board itself which allow to be connected to the case front panel. Mine not. Just the same as 1. I would have liked to know that before buying.

3. As I mentioned. After spent 12 hours or so, no temperature control, no fan speed control out of the box with Intel software.

The motherboard let all fans to howl on full speed without any temperature dependency, even if the processors are cold as ice.

I have not expected the company treats the customers with higher requirements so bad. I cannot describe how frustrated I am.

I found a third party software for the temperature disply (hardwareinfo), but that's all.

And, I know, I am writing to the "Support Community", but only desktop boards are supported here. :-(

Any ideas of gracious people so far, not punishing me for my impertinence?

Best regards, Phil

8 Replies
Daniel_O_Intel
Employee
1,135 Views

Here are some good resources for you:

Updating the firmware is the most common cure for http://www.intel.com/support/motherboards/server/sb/CS-022809.htm Server Products — System fan runs too fast or too loud

You can also find component and troubleshooting help in the http://www.intel.com/support/motherboards/server/sb/CS-034299.htm Server Products — Service guide

If you would like to talk to someone at Intel directly, try the http://www.intel.com/p/en_US/support/contactsupport Contact Support page

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DFiet
Beginner
1,135 Views

Well, I bought 2x Intel Server Board S1200V3RPM a few days ago.

Somehow, Intel does seem to be believe, they dont have to deliver an I/O-Shield.

AFAIK, every vendor, from A like ASUS to Z like Zotac, supply a damn I/O-Shield within their mainboard-boxes.

Not Intel, no, it's "(optional)".

Just wasted 30min on the horrible Intel-Shop, to find the right I/O Shield for the S1200V3RPM.

Found: I/O Shield AS1200V3RPIOS, 50 I/O shields.

Fifty pieces - I need 2...

questionmark

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SBlitz
New Contributor II
1,135 Views

Hello,

Did you get these boards in a anti-static bag (bulk) , or a retail box ? The bulk version comes with no I/O shield as it's intended for large OEMs. The boxed one (retail box) includes it.

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RRudo
Beginner
1,135 Views

I managed to buy two pieces IO Shield at

http://www.digitec.ch/ www.digitec.ch Article 290905

Regards

Rudi

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DFiet
Beginner
1,135 Views

SaarBlitz schrieb:

Hello,

Did you get these boards in a anti-static bag (bulk) , or a retail box ? The bulk version comes with no I/O shield as it's intended for large OEMs. The boxed one (retail box) includes it.

In my case definitely boxed. That's why I'm quite annoyed they weren't included.

I got 2 units, retail box. I checked both boxes, no I/O-Shield

correction:

There are a few reseller selling a shield, AS1200V3RPIOS,

but the pictures dont seem to fit my board (S1200V3RPM).

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Grant_Z_Intel
Employee
1,134 Views

S1200RPM retail box doesn't include I/O shield as this board is rack optimized and designed for rack chassis. It's documented at page 7 of "Spares, parts list, and configuration guide" in http://www.intel.com/support/motherboards/server/sb/CS-034197.htm http://www.intel.com/support/motherboards/server/sb/CS-034197.htm.

Both S1200RPL and S1200RPS retail box include I/O shield and can be used with pedestal chassis.

http://www.intel.com/support/motherboards/server/s1200rp/sb/CS-034318.htm http://www.intel.com/support/motherboards/server/s1200rp/sb/CS-034318.htm contains tested chassis for your convenience.

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DFiet
Beginner
1,134 Views

Grant schrieb:

S1200RPM retail box doesn't include I/O shield as this board is rack optimized and designed for rack chassis. It's documented at page 7 of "Spares, parts list, and configuration guide" in http://www.intel.com/support/motherboards/server/sb/CS-034197.htm http://www.intel.com/support/motherboards/server/sb/CS-034197.htm.

Both S1200RPL and S1200RPS retail box include I/O shield and can be used with pedestal chassis.

http://www.intel.com/support/motherboards/server/s1200rp/sb/CS-034318.htm http://www.intel.com/support/motherboards/server/s1200rp/sb/CS-034318.htm contains tested chassis for your convenience.

Spares, parts list, and configuration guide... considering that, I just ordered the wrong model.

If I could use another chassis I would.

 

Well thanks anyway, the next time I will invest more time in research.

 

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DFiet
Beginner
1,135 Views

did You have any luck with the fan control?

The only options I could find are:

Set Throttling Mode: Auto

Altitude

Set Fan Profile: Performance<-->Acoustic

Quiet Fan Idle Mode

As seen on the attached picture, CLTM and OLTM are not available.

I thought about implemeting some kind of lm_sensors to my ESXi,

but anyway why cant I see the options in the bIOS ?

regards

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