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DavidGav17
Beginner
84 Views

INTEL ANTI THEFT

Hello, please tell me how can I disable "Intel anti-theft"? she blocked my pc model - dell optiplex 990



On the screen the following is written:

Intel (R) anti-theft technology system lock due to: Platform Attack Detected

Please select one of the following for platform recovery:

1 - User Password

2 - Server Token Password

Select one of the above options to procced ...

Intel (R) Anti-Theft Technology service provider Id:6000

If you press the number 2 then the following message is displayed:

Intel (R) anti-theft technology system lock due to: Platform Attack Detected

Refer the following Platform Recovery ID to IT: FY6PGF2PKDHW7JFAHM37RRKUJA

Time Left to enter Password: 599 Second

Server Based Recovery

Enter Password :

Intel (R) Anti-Theft Technology service provider Id:6000

This is not a McAfee product
I bought it from Amazon.
0 Kudos
1 Reply
JoseH_Intel
Moderator
73 Views

Hello DavidGav17,


Thank you for joining the Intel community


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.


You can find the available support information in the this site: 

Search McAfee Consumer Support Knowledge Articles

McAfee KB - How to remove the McAfee or Intel Anti-Theft Service (TS102246)


Hope it helps


Regards


Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios