Intel 1625 URSASR Raid config

[DamekV]

Hello, my name is Damek and I have recently come into possession of an Intel 1625 ursasr server. I have purchased the Raid hardware activation key, mini-dimm, and the BBU. I've installed them, seemingly without issue, however when I attempt to enter the raid config in startup to begin configuring my raid setup, I am brought to a blank screen with a blinking underscore. I have tried a workaround, and booted to the PCI ROM manually, only to be brought to the same screen. Any information would be appreciated.

[Paul_R_Intel]

Hello DamekV,

Thank you for joining the community 

Intel® Server System SR1625URSASR and the associated spare parts and accessories have been discontinued. This info is also to inform you that support for the said products has been switched to self-service support. 

The available self-service support options include: 

 '

• Technical support content available online. 
• Warranty service through the Warranty Center. 
• Support and services for members of the Intel Channel Program through the Intel® Reseller Center. 

 You may also find the Discontinued Products website helpful to address your request. : 

•  https://www.intel.com/content/www/us/en/support/discontinued-products.html 

You can find the product information and support status at the following link:  

• https://ark.intel.com/content/www/us/en/ark/products/48664/intel-server-system-sr1625ursasr.html

Intel Customer Service Agents no longer respond to telephone, chat, community support forum, or email inquiries for self-service products. We will proceed to mark this thread as closed, other members may still provide further help,  thank you for choosing Intel.  

Regards,  

Paul R.   

Intel Customer Support Technician   

For firmware updates and troubleshooting tips, visit:   

https://intel.com/support/serverbios