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TAwei
Beginner
1,140 Views

Intel Modular Server Battery Failure

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We are getting repeated battery warning messages from an Intel Modular Server MFSYS25 (see below). We are looking for a replacement battery that we can afford (I'm told Intel no longer supports this platform.) My question is, 1) What will happen if the battery fails or malfunctions before we can substitute a working battery? 2) What is a compatible substitute for this battery and/or or this SCM if it is no longer being made?

Thank you.

_____________________________________________________________________________________

Event Id: 1953

 

Policy Id: 3400

 

 

Severity: Warning

 

Type: Storage

 

Component: Storage Controller 2

 

User Name: System

 

 

Description: The write policy of virtual drive {AliasName} has been

 

changed from write-through to write-back

 

 

Probable Cause: This event is caused by the battery being in a less than

 

optimal state. For example, it is below threshold due to discharge during

 

reconditioning, or the battery is malfunctioning.

 

 

Corrective Action: Check the battery to see if it is malfunctioning. If

 

so, replace the battery.

 

 

Extra Data:

 

s:144:"0000000000000000000000000000000000000000000000000000000000000000|PSev:2|Time:20140831012545.000000+000|SysName:2000001517C778E1|Seq:1878|Ctrlr:0";
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1 Solution
David_A_Intel
Moderator
100 Views

Hello IDCA,

The Battery Backup Unit (BBU) unit will allow you to retain the information that has not been written to the disks yet. In case of power failure/outage the RAID controller will complete the write cycle upon the next power on.

How long ago did you purchase this system? Remember that Intel server products carry a 3-year limited warranty.

The battery is unavailable as a separate item. The ordering code for the replacement part is AXXSCM3S. This ordering code is for the storage controller module.

You may contact one of our http://locate.intel.com/ Intel Resellers to check product availability.

View solution in original post

2 Replies
David_A_Intel
Moderator
101 Views

Hello IDCA,

The Battery Backup Unit (BBU) unit will allow you to retain the information that has not been written to the disks yet. In case of power failure/outage the RAID controller will complete the write cycle upon the next power on.

How long ago did you purchase this system? Remember that Intel server products carry a 3-year limited warranty.

The battery is unavailable as a separate item. The ordering code for the replacement part is AXXSCM3S. This ordering code is for the storage controller module.

You may contact one of our http://locate.intel.com/ Intel Resellers to check product availability.

View solution in original post

TAwei
Beginner
100 Views

Thank you, David.

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