Intel® Remote Management Module 4 hangs up web access

[SPetr4]

Hello, dear sirs.

I recently got a new Intel server

PROD.CODE: R1208GL4DS

SERIAL NO: FHBU228100Q

TA.NO: G52092-001

I continiously experiance problem with Intel RMM 4 preinstalled chip.

After power on this server RMM works normally for several hours. After that it suddenly stop responding via it's web interface.

Btw., ssh seems not to responding as well.

From BIOS I can read following virsions:

Board Part Number: G29051-352

Board Serial Number: QSGR22000785

BMC Frimware Revision: 1.00.2612

ME Frimware Revision: 02.01.05.091

SDR Revision: SDR Package D.08

UUID: 0E213A40A30811E1-B523001E67490CE4

Can you, please, provide me with instructions on how I can eliminate this problem?

I read on several fourums that may be frimware update can heal my system from hangs ups.

Thank you!

Sergey Petrunin

Update: upgrading frimwere to lastest version (from 09/18/13) do not help. Problem remains.

[Edward_Z_Intel]

Yes I would also recommend a firmware update first since you're running a quite old version. Here is the latest version: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23196 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23196