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VFere
Beginner
1,408 Views

Intel S1200BTL serverboard error

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Hi everybody!

My problem is very strange. Please help me with any idea.

I think so the problem is with our serverboard/motherboard Intel S1200BTL.

So the server is working and working, but sometimes it goes to not working.

The display off, the mouse off, the server is power on but it do not reply. No beep or anyone error.

But the Intel BMC is working, and I can restart the server. It is very strange.

Log of BMC and the log of Windows shows nothing. Only interrupted on the stoppage.

After restart, everything is normal. No overheat, no voltage problem.

We tried it with another power supply but it was not helped.

The HDDs tempretaure about 37 Celsius. Processor and others ok. HDDs are working without errors.

I tried update all softwares. Intel BIOS is up to date, Windows Server 2012 is up to date, drivers ok. Updated the raid drivers.

The hardware:

Motherboard Intel Beartooth Pass LC S1200BTL

CPU QuadCore Intel Xeon E3-1230 v2, 3566 MHz (37 x 96)

RAM 2X Kingston 9965525-116.A00LF 8 GB DDR3-1600 ECC DDR3

Videocard Matrox G200e (Emulex) WDDM 1.2 (32 MB)

Raid controller DELL PERC H310 RAID

HDDs WDC WD20EARX-00PASB0 (1863 GB)

WDC WD15EARS-00Z5B1 (1397 GB)

WDC WD1003FBYZ-0

WDC WD1003FBYX-0

WDC WD10EFRX-68F

WDC WD10EFRX-68F

 

Anyone met similar problem ?

Anyone help to me ? Should we change other motherboard ?

Thank you any reply.

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1 Solution
idata
Community Manager
101 Views

Hello,

We strongly recommend contacting our support group directly in order to provide accurate assistance for the issue you are experiencing:

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

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2 Replies
idata
Community Manager
102 Views

Hello,

We strongly recommend contacting our support group directly in order to provide accurate assistance for the issue you are experiencing:

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

View solution in original post

VFere
Beginner
101 Views

Hello!

I tried the live chat, but it is every times not working, or no chat partner.

Can you give me a technical support email ?

Best Regards

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