Community
cancel
Showing results for 
Search instead for 
Did you mean: 
idata
Community Manager
1,561 Views

Intel S5520SC

Hi, I'm having problems with starting a workstation that I bought for parts.

 

I have reviewed the forum to see if I can find an answer to my problem but have not succeeded so far.

 

The issue is that when I turn on the PC I have no video signal, ie. It's not booting.

 

The configuration is:

 

Mobo: Intel S5520SC

 

Processor: Intel Xeon X5570

 

Chassis: Chenbro SR105

 

Video Card: Nvidia Quadro FX1800

 

HDD: WD 1T

 

Memories: 4GB DDR3 1333 Crucial Rendition

 

PS: Intel FXX600WPSU Delta DPS-600MB A 600W Power Supply

 

Thermal solution: Intel BXSTS100C 130w.

I have removed the memories:

 

I tried just booting with the processor and power supply.

 

Nothing happen, I hear no beep.

 

Should I hear a beep?

I placed all the accessories and not hear any beeps, I leave only the power supply connected and gives me the sequence of beeps indicating that not processor is connected to the motherboard.

 

When I start, the diagnostic LED F is on green constantly. The System Status LED is lit green, after 10 seconds turns amber and blinks. Besides the CPU fan goes to full speed. I am using a single processor placed in the space for CPU # 1.

 

5V LED is turned green as I connect the PS, that I think should be normal.

 

There is another LED that turns amber. His positioned close to the header for the second CPU Fan but is not the CPU fan fail's LED, I'm sure about that.

 

I tried before with another 1000w PS, the same problem.

 

This 600w PS, That I'm currently using, have the Auxiliary Signal connector Power connector P14.

When I connect the cables from the chassis to the motherboard, I realize that there are cables that I have. For example:

 

I can connect the cables alone are:

 

Power SW

 

Reset SW

 

Power LED

 

HDD LED

 

Lan1

 

Lan2

 

In the Front Panel are more connections as ID Button, Chassis Intrusion, System Status,ID LED, SM bus, Temp Sensor, NMI.

 

I have no more cables from the chassis to have something similar to these connections. Do not know if I need something to connect it is essential or that is the problem.

 

Another thing I did was take out the mobo from the chassis and put up a cardboard box and connect the PSU and all the accessories to see if there was a power problem that was affecting the process. Nothing, same thing.

I need help please, I need to know what is causing the problem that has no video signal and can not start the workstation.

Thank you very much in advance.
0 Kudos
20 Replies
JasonT_Intel
Moderator
54 Views

Hello,

Did you get a chance to check the http://www.intel.com/support/motherboards/server/s5520sc/sb/CS-030233.htm quick start guide for integration tips ? Also, check you memory against the http://www.intel.com/support/motherboards/server/s5520sc/sb/CS-030229.htm tested list.

As for the front panel connections, this http://www.intel.com/support/motherboards/server/sb/CS-028813.htm page may help you with where to connect each of the chassis cable->server board.

Once you get through with cross-checking it with the tested memory as well as making sure that connections are in the right places, performing a CMOS clear may also help, check jumpers J2C1 (2-3 would perform a CMOS clear), more information is documented in the http://www.intel.com/support/motherboards/server/s5520sc/sb/CS-030231.htm technical specification document.

idata
Community Manager
54 Views

Hi, thanks for the answer.

The problem still.

Could be that the memories are not compatibles with the board. But otherwise, shoud I ear 3 beeps if I don´t have any memory on the board right?

I put out the memories and I have not any beep. No video signal.

What can I do to know what is the problem?

Please let me know,

Thanks a lot

idata
Community Manager
54 Views

I have curiosity about something. The seller of the Processor tell me that this processor have the stepping code B0 and my motherboard accept only processors with the stepping code D0. I don't know until so far is this crucial. Could you tell me something about this please.

 

Also I have another issue.

I have memories Non-ECC, this is crucial to boot the system? or I can use memories non-ECC?

Thanks in advance.

Jesus

Edward_Z_Intel
Employee
54 Views

Are you sure it's a B0 stepping? As far as I know the production stepping of Xeon X5570 is D0. Could you get the http://www.intel.com/support/processors/sb/CS-028738.htm sSpec# on the processor (starting with "SL")?

And yes ECC memory is required for this board. Non-ECC memory is not supported.

idata
Community Manager
54 Views

According to the vendor, the processor is stepping B0. The processor has written:

 

Intel Xeon X5570

 

SLBF3

 

2.93 ghz. I have not tested the motherboard with a ECC memory, I already bought a ECC memory, I'm sure it was exactly compatible with the motherboard. It should arrive in a few days. I have another question:

 

I bought two PSU, one of 1000w and other of 600w, the 600w PSU have the P14 connector, is the Aux signal power connector. Which of the two you recommend?

 

Thank you very much for your help.
idata
Community Manager
54 Views

I forgot to put the specifications of the both PSU.

here are:

Intel FXX600WPSU Delta DPS-600MB A 600W Power Supply

Dell Precision 690 NPS-1000AB 1000W Power Supply

Thanks a lot.

JasonT_Intel
Moderator
54 Views

Hopefully you got one of the http://www.intel.com/support/motherboards/server/s5520sc/sb/CS-030229.htm tested memory listed. Let us know when the tested memory is used if the issue persists.

idata
Community Manager
54 Views

And what about the PSU?

Which is better?

idata
Community Manager
54 Views

Thanks for the answer about the processor.

I need check the board with the ECC memories.

Please I need to know also which Power Supply is better.

I have these PSU.

Intel FXX600WPSU Delta DPS-600MB A 600W Power Supply

Dell Precision 690 NPS-1000AB 1000W Power Supply

Thanks a lot.

JasonT_Intel
Moderator
54 Views

Jgarcia, in my opinion, a better way to approach this would be to identify the components you need to install in the system & determine what power you require. Intel provides a http://www.intel.com/support/motherboards/server/sb/CS-030550.htm power budget tool document which would allow you to plug-in the values to determine the power you would need.

Edward_Z_Intel
Employee
54 Views

If I'm not wrong FXX600WPSU is a quite old PSU used on SC5300 Base and SC5275-E chassis, so I wouldn't recommand that one. I'm not very familiar with the Dell NPS-1000AB, but please notice that the S5520SC board requires one SSI-compliant 2x12 pin main power connector, and two 2x4 pin 12V power connectors, one for each CPU. Detailed power requirements are documented in the http://www.intel.com/support/motherboards/server/s5520sc/sb/CS-030231.htm Technical product specification, section 6.2 and 9.4.

The http://www.intel.com/support/motherboards/server/sb/CS-030550.htm Power budget analysis tool is also a useful tool.

DSilv11
Valued Contributor III
54 Views

Circled below are the components that must be connected for the board to boot.

Base on the No beep when memory is not installed, I suspect eather the CPU is in the wrong socket or you do not have a 2x4 12v power connector connected to the active CPU (s)

I do not believe the Intel FXX600WPSU power supply has 2 - 2x4 12v connector. ( I am not sure it even has 1)

and could not tell from on line photos if the DEL had one or two.

This is not the same connector wiring as a video card power cable which i believe both PS units have.

idata
Community Manager
54 Views

Hello:

 

Thank you very much for the responses:

 

Well, speaking about the PSU.

 

Both have connectors 2x4 12v and 2x12 pin main power connector. Every PSU has only one 2x4 12v connector.

The intel PSU has the Power signal connector, I don't know if this is very important or not, the Dell PSU not.

 

I have two questions.

 

Need I connect the two connectors 2x4 12v to the motherboard to work, having only one processor connected to the CPU 1?

 

Or simply connecting a single connector to the CPU 1 where the processor is located is enough to have the correct power?

Remember, I'm only using one processor in the CPU1, not two.

Appreciatte your response again.

Thank you very much.

idata
Community Manager
54 Views

I tried with the ECC memory, and nothing.

Please I need help.

Have to be something wrong here.

How could I know if the board have a problem?

Thanks in advance

idata
Community Manager
54 Views

Could someone respond my lasts questions please.

Thanks in advance.

I'm still with the problem.

Edward_Z_Intel
Employee
54 Views

I heard someone was able to boot an S5520SC with one CPU and one 2x8 12V power connector connected, but I can't garantee it will work with your PSU.

So the issue now is you don't get display when powering on the system right? Have you checked the pattern of the 8 diagnostic LEDs?

idata
Community Manager
54 Views

Yes I checked and the LED F is on green, is the onlyone led on, in this panel. Also the system status led begin in green color and after 10 seconds of start change to amber color and blinking. And the CPU fan begin to run faster.

I test the system with 3 different PSU, 600w, 1000w, and 750w Corsair.

What is the mean of the color green in the led F?

Thanks in advance

DSilv11
Valued Contributor III
54 Views

I had ot go check, but yes, the SC will boot with only teh CPU1 2X4 12 power connector as long as only 1 CPU is installed in the CPU 1 slot.

If 2 CPUs are installed in will not boot.

The TPS (Technical Product Specification ) http://www.intel.com/support/motherboards/server/s5520sc/sb/CS-030231.htm http://www.intel.com/support/motherboards/server/s5520sc/sb/CS-030231.htm

list all the POST LED's

You should see the LED's in the picture changing fairly quickly as the system works through POST. If the LEDs never change, that is one problem, if they change and stop with just the"F" led on it is a different problem. The LED are explained on page 162 to 166

POST 04 (just the F led) is 0x04 Early processor initialization where system BSP is selected

This could indicate a unsupported processor, bad processor or possiable bent pin in mother board.

If it just goes to oxo4 and no other POST, it could also be a BIOS coruptioin issue,

Edward_Z_Intel
Employee
15 Views

The Diagnostics LEDs can be decoded to POST codes. See Appendix E of S5520SC http://www.intel.com/support/motherboards/server/s5520sc/sb/CS-030231.htm Technical product specification for details.

Only LED F being on translates to POST code 0x04: Early processor initialization where system BSP is selected. So the first the thing to check would be the processor. What's the http://www.intel.com/support/processors/sb/CS-028738.htm sSpec# of your processor? Did you try it on a different system?

Reply