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Intel Server Board E51974-405 does not boot into Operating System

idata
Community Manager
975 Views

My client does have a Intel Server board Part Number E51974-405 Serial Number AZGX03000432. They assigned to me install Windows Server 2016 on the server. This server was running Windows Server 2008. I installed Windows Server 2016 on the server from a USB drive. However, the server does not boots into the installed Windows Server 2016 OS.

I have also tried to install Linux CentOs on this server, to see if it will boot into the OS after installation. I experienced the same issue.

In addition, I also changed monitors and the issue have nothing to do with monitors.

Could you please assist me on why I am not able to boot into installed OS after successfully installing OS (either Linux or Windows) on this Intel Server Board.

I look forward to your repsonse.

Thank you

Gilbert

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1 Reply
idata
Community Manager
75 Views

Hello Gilbert.

 

 

Thank you for contacting Intel(R) Technical Support.

 

 

I understand that you are not able to boot into the OS after a fresh installed of the same. The server is: Intel(R) Server Board S3420GPLX.

 

 

Intel Customer Service no longer responds to telephone, chat, or e-mail inquiries for this Intel(R) Server Board S3420GPLX, but you may want to try our /community/tech/discontinued-products Discontinued Products Community to get recommendations from fellow community members. You may also find the https://www.intel.com/content/www/us/en/support/discontinued-products.html Discontinued Products Website helpful to address your request. Discontinue confirmation can be check https://ark.intel.com/products/46545/Intel-Server-Board-S3420GPLX here.

 

 

Best regards,

 

Jeremiah A.

 

Intel(R) Technical Support
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