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Intel Server R2208GZ4GC RAID 0 not showing, Raid ERST2 configuration panel, neither at boot

OMADE-TL
Beginner
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There is a problem with my Intel Server R2208GZ4GC, the Raid 0 does not appear, not even in disk manager, the disk on the Raid0 was full before this happened, and it was staying about 200Mo of free space, I had to migrate my Windows 11 Workstation OS (from an internal ssd) to another larger ssd inside the server, and for this I've installed Samsung Magician and Samsung Data Migration/Transfert to check the condition of the larger ssd disk. It happens that while I've installed Samsung Data Migration (after Samsung Magician to check the 1To disk condition), I wished then to check my VMware and to close all Virtual Machines before this OS migration, and the Shared VMs (Virtual Machines) was greyed, with no virtual machines shown, an emty list. I've then migrated the OS on the larger disk, and restarted, a Windows updates happened during this, it was an update for .NET Framework : 2023-10 Cumulative Update for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 11 for x64 (KB5031225) Successfully installed . Then, it didn't shutdown normally, with black screen and fan was keeping turning, then I've pushed the reset button to force it restart, I've changed to the new OS disk, and it started, but the raid 0 does not appear still, the disk 1 of the two raid0 disks, showed a red light, after restart, it no more show red light, neither green light and I can't access the ESRT2 panel at boot using Ctrl + E. I've tried to put another disk on the front bay, and I've removed the raid 0 disks, but still unable to access the ESRT2 panel at boot, in BIOS it says Raid module : none, and it is AHCI, then SATA, then ESRT2 (Not RSTe). I've also tried to use a software to recover the Raid0 but it didn't show any raid 0 disks (raid0 not found) for doing so, then not working. So, I wish to recover my raid0 and to make my server show the Raid ESRT2 PANEL at boot, to configure a new Raid, and to recover my files, for now, it looks like all dead lol I'm pretty sure that if I reinstall all, it will show the raid panel and so on, but I prefer to see for a solution to this problem. I want to make work the Raid ESRT2 boot panel for sata ssd on the front bay, and recover my files from the raid 0. Is there any solution you may have for me, or something to try maybe? No luck with that, one previous time, I did install a new OS and the Raid1 was not showing neither, and I've had to put the first OS and its ssd "offline", then it worked, but now, I have no idea... In Event Viewer, I've seen a kernel-power crash, and before that dump crash (the virtual memory was on the raid 0 where it couldn't write), then a virtual volume copy couldn't be made too... but all this was after I've seen that the virtual machines didn't showed in VMware. During Samsung Data Migration, I've seen being installed a driver, but I don't know if it could be the cause too, or Magician trying to access raid0 disk too, I have no idea, but I would like a solution.

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IntelSupport
Community Manager
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Hi OMADE-TL,

 

I hope this email finds you well.

 

I am writing to inform you that we are currently in the process of investigating the issue you raised. we kindly request some additional time to thoroughly check the details.

 

Thank you for your understanding and patience in this matter. If you have any questions or concerns in the meantime, please don't hesitate to reach out.

 

Regards,

Salman


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IntelSupport
Community Manager
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Hi OMADE-TL,

 

Hope you are doing well.

 

Intel® Server System R2208GZ4GC and the associated spare parts and accessories have been discontinued. This email is to inform you that the support for the said products have been switched to self-service support.

 

The available self-service support options include:

 

Technical support content available online

Discontinued products could be under warranty. Submit warranty service through the Warranty Center (https://supporttickets.intel.com/s/?language=en_US).


Support and services for the Intel® Partner Alliance partners through the Intel® Partner Alliance support site ( https://www.intel.com/content/www/us/en/secure/partner-alliance/overview.html)


Help from other users in the Intel Support Community: Ethernet Products - Intel Community

 

We no longer respond to telephone, chat, community support forum, or email inquiries for self-service products.

 

Following is the product discontinuance information and when the self-service support begins with {Intel® Server System R2208GZ4GC}.


Product: Intel® Server System R2208GZ4GC


Self-Service Support Begins: July, 2019

Product Discontinuance Notice: https://www.intel.com/content/www/us/en/content-details/795898/selected-intel-r-server-boards-intel-r-server-systems-intel-r-server-chassis-intel-r-storage-systems-pcn-115194-01-product-discontinuance-end-of-life-reason-for-revision-correction-to-recommended-replacements-product-codes-and-mm-s-for-produ.html


Last Product Discontinuance and Shipment Date: October 31, 2017

 

Best Regards,

Salman


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