Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage, and Intel® Xeon® Processors
4778 Discussions

Intel driver and support assistant unable to scan

Noa999
Beginner
747 Views

It suddenly stopped working, popping up with messages saying that it's unable to scan for new updates and I tried re-downloading it but no luck. I tried to see if it was the vpn making it weird but even when it's turned off it still says the same thing every time i start my computer. I have no idea what changed cause I haven't done anything specific since last it worked, which was around a week back. If anyone has any more suggestions as to how I could make it work again I'd be grateful for the help!

0 Kudos
1 Solution
LeonWaksman
Super User
730 Views

1. Please clean the Internet Browser Cache.

2. Uninstall the currently installed IDSA using IDSA Uninstaller

3. Download and install IDSA again.

 

Leon

 

Note:
If you are using Firefox browser, try Edge or Chrome

View solution in original post

0 Kudos
2 Replies
LeonWaksman
Super User
731 Views

1. Please clean the Internet Browser Cache.

2. Uninstall the currently installed IDSA using IDSA Uninstaller

3. Download and install IDSA again.

 

Leon

 

Note:
If you are using Firefox browser, try Edge or Chrome

0 Kudos
Noa999
Beginner
712 Views

It worked! Thanks a lot for the advice!

0 Kudos
Reply