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idata
Community Manager
2,108 Views

Is this a hardware problem: Machine Check Exception: 4 Bank 8: ba000000008000b0 L5638 CPU

1528639113 [Hardware Error]: CPU 0: Machine Check Exception: 4 Bank 8: ba000000008000b0

1528639113 [Hardware Error]: TSC 3ebd3306cc3d8

1528639113 [Hardware Error]: PROCESSOR 0:206c2 TIME 1528639113 SOCKET 0 APIC 0

1528639113 [Hardware Error]: Run the above through 'mcelog --ascii'

1528639113 [Hardware Error]: Machine check: Processor context corrupt

1528639113 Kernel panic - not syncing: Fatal Machine check

1528639113 Pid: 0, comm: swapper Tainted: P M --------------- 2.6.32-358.76.1.el6.x86_64 # 1

1528639113 Call Trace:

1528639113 <# MC> [] ? panic+0xa7/0x16f

1528639113 [] ? mce_panic+0x20f/0x230

1528639113 [] ? do_machine_check+0xa28/0xa70

1528639113 [] ? machine_check+0x1c/0x30

1528639113 [] ? poll_idle+0x42/0xb0

1528639113 <<EOE>> [] ? cpu_idle+0xb6/0x110

1528639113 [] ? start_secondary+0x2ac/0x2ef

1528639114

1528639114

1528639114 Copyright (C) 2010 Alcatel-Lucent..

1528639114 ...... BIOS Version: 1-2-2/1 ......

1528639114 ........ Starting Bono BIOS .......

1528639119 ....d-con drbd0: PingAck did not arrive in time.

ap1906:root > cat /proc/cpuinfo

processor : 0

vendor_id : GenuineIntel

cpu family : 6

model : 44

model name : Intel(R) Xeon(R) CPU L5638 @ 2.00GHz

stepping : 2

cpu MHz : 1999.928

cache size : 12288 KB

physical id : 0

siblings : 6

core id : 0

cpu cores : 6

apicid : 0

initial apicid : 0

fpu : yes

fpu_exception : yes

cpuid level : 11

wp : yes

flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid dca sse4_1 sse4_2 popcnt aes lahf_lm arat epb dts tpr_shadow vnmi flexpriority ept vpid

bogomips : 3999.85

clflush size : 64

cache_alignment : 64

address sizes : 40 bits physical, 48 bits virtual

power management:

processor : 1

vendor_id : GenuineIntel

cpu family : 6

model : 44

model name : Intel(R) Xeon(R) CPU L5638 @ 2.00GHz

stepping : 2

cpu MHz : 1999.928

cache size : 12288 KB

physical id : 0

siblings : 6

core id : 1

cpu cores : 6

apicid : 2

initial apicid : 2

fpu : yes

fpu_exception : yes

cpuid level : 11

wp : yes

flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid dca sse4_1 sse4_2 popcnt aes lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid

bogomips : 3999.85

clflush size : 64

cache_alignment : 64

address sizes : 40 bits physical, 48 bits virtual

power management:

processor : 2

vendor_id : GenuineIntel

cpu family : 6

model : 44

model name : Intel(R) Xeon(R) CPU L5638 @ 2.00GHz

stepping : 2

cpu MHz : 1999.928

cache size : 12288 KB

physical id : 0

siblings : 6

core id : 2

cpu cores : 6

apicid : 4

initial apicid : 4

fpu : yes

fpu_exception : yes

cpuid level : 11

wp : yes

flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid dca sse4_1 sse4_2 popcnt aes lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid

bogomips : 3999.85

clflush size : 64

cache_alignment : 64

address sizes : 40 bits physical, 48 bits virtual

power management:

processor : 3

vendor_id : GenuineIntel

cpu family : 6

model : 44

model name : Intel(R) Xeon(R) CPU L5638 @ 2.00GHz

stepping : 2

cpu MHz : 1999.928

cache size : 12288 KB

physical id : 0

siblings : 6

core id : 8

cpu cores : 6

apicid : 16

initial apicid : 16

fpu : yes

fpu_exception : yes

cpuid level : 11

wp : yes

flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid dca sse4_1 sse4_2 popcnt aes lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid

bogomips : 3999.85

clflush size : 64

cache_alignment : 64

address sizes : 40 bits physical, 48 bits virtual

power management:

processor : 4

vendor_id : GenuineIntel

cpu family : 6

model : 44

model name : Intel(R) Xeon(R) CPU L5638 @ 2.00GHz

stepping : 2

cpu MHz : 1999.928

cache size : 12288 KB

physical id : 0

siblings : 6

core id : 9

cpu cores : 6

apicid : 18

initial apicid : 18

fpu : yes

fpu_exception : yes

cpuid level : 11

wp : yes

flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid dca sse4_1 sse4_2 popcnt aes lahf_lm arat dts tpr_shadow vnmi flexpriority ept vpid

bogomips : 3999.85

clflush size : 64

cache_alignment : 64

address sizes...

0 Kudos
3 Replies
idata
Community Manager
182 Views

Hi EJ_Franckowiak,

 

 

The error that you are getting seems the Central Processing Unit (CPU) has detected an error in the system or received an erroneous instruction from a system component.

 

 

The workaround for this issue is the following: Double check if your system manufacturer released a newer BIOS and drivers for your computer and update the system.

 

 

Intel has a tool to verify how the processor is working called: Intel® Processor Diagnostic Tool

 

https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

 

 

It is a stress test and your processor is old now. The tool might work on your system.

 

 

Regards,

 

Miguel C

 

Intel Customer Support
idata
Community Manager
182 Views

Hi EJ_Franckowiak,

 

 

I am following up your machine check error. In my previous email, I suggest you double check if newer BIOS and drivers were available at your system manufacturer. Additionally, to this troubleshooting, double check if all the memory modules are properly seated on the slots.

 

 

Regards,

 

Miguel C

 

Intel Customer Support

 

idata
Community Manager
182 Views

Hi EJ_Franckowiak,

 

 

I am following up on your last post, please let me know if I can help you with anything else.

 

 

Regards,

 

Miguel C

 

Intel Customer Support

 

 

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