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Hello RSump1,
Greetings of the day!
Regarding your query, could you please provide the following details so we can proceed further with your case:
1. Could you share the motherboard model and the full system information?(if possible please share the motherboard clear image)
2. Kindly elaborate on the issue details, this will help us better understand your requirements.
3. If you are observing any additional issues, please share them with us. We will be happy to assist you.
Thank you for using Intel products and services.
Best regards,
Manoranjan.
Intel Customer Support Technician
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Good afternoon,
This is not a technical issue per se, but a missing part issue. This R2208WF system came with a single 8 x 2.5" drive hot-swap and a previous technician was going to install another hot-swap. Well, they never did install another hot-swap and the blank panel as shown in the picture is missing. The CTO would like a blank panel installed again, so that's why I am asking for a part number or a kit that may contain it.
Thanks
Ray
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Hi RSump1,
Regarding this issue, since you have mentioned that this system is R2208, you may want to refer to R2000WF configuration guide as below. This configuration guide will provide you complete guidance on the parts in detailed that you enquired. You also may want to refer to page 20 for your Intel Server Chassis R2000WFxxx
Hope this clarifies.
Regards,
Sazzy_Intel
Intel Customer Support Technician
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Hello RSump1,
Greetings of the day!
We are currently awaiting your response regarding the case. If you have any queries or require further assistance, please feel free to respond to the community post. We are more than happy to assist you.
Thank you for choosing Intel products and services.
Best regards,
Manoranjan
Intel Customer Support Technician
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The system is a R2208WF0ZSR and the S/N is BQWF01200762.
Please understand, the system is working fine, there is nothing “electronically” wrong with system, it is just missing the blank panel in front and the CTO wants that replaced. I have included some pictures in previous messages.
Thank you
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Hello RSump1,
Greetings of the day!
We hope you're doing well. Upon review, we noticed that the warranty for BQWF01200762 expired on August 29, 2023, and unfortunately, this means we are unable to provide hardware support at this time.
Thank you for your understanding. If you have any further questions, please don't hesitate to reach out.
Best regards,
Azeem
Intel Customer Support Technician
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I'm just asking for a part number, I don't need or want anything replaced. The server is running perfectly. I just need a part number for the blank front panel and I will use the part number to find one. Because this server system is not in warranty, are you not able to help?
Thanks
Ray
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Hi RSump1,
Greetings ~
Thank you for you post, currently we consulting with our internal team to provide you. We will get back to you as soon as we have more information.
Thank you & Best Regards
Devi_Intel

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