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M10JNP2SB server board - Random hang

Brunotero
Beginner
‎03-12-2024 03:16 AM
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Hi,

 

We have a customer with an Intel server board M10JNP2SB (Latest bios and BMC) that seems to work fine, but randomly server hangs, there is no video signal and fans are at full RPM.

 

CPU:  Intel Xeon E-2236

Memory:   Samsung  M391A2K43BB1-CTDQ  x2

PSU:    FSP800-50FS

 

UPS is working fine and they have no power surge issues.

 

Could anyone help us to locate the cause?

 

Thanks and best regards

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Poojitha
Employee
‎03-13-2024 04:51 AM
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Hi Brunotero

 

Thank you for posting on Intel Community.

 

Please note due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help.

 

You may also find the Discontinued Products website ( https://www.intel.com/content/www/us/en/support/discontinued-products.html ) helpful to address your request.

 

Thank you for understanding.

 

Regards,

Poojitha


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