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MFSYS25 Firmware Problem

SWall5
Beginner
1,300 Views

I have a MFSYS25 that has been mistakenly updated to firmware version 11.6. How can I downgrade it to 6.10? I used EBF to ftp the 6.10 cmm_core.zip file to the CMM, but I get an error about the linux-x86 file missing during the install process. It then states that the Linux is corrupt. Any suggestions?

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1 Solution
idata
Community Manager
114 Views

Hi,

The reason why you are getting such error message is because you have loaded the firmware version for the MFSYS25V2 instead. We strongly recommend contacting our support group directly to run a complete system diagnostics and resolve the issue based on that report:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

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2 Replies
idata
Community Manager
115 Views

Hi,

The reason why you are getting such error message is because you have loaded the firmware version for the MFSYS25V2 instead. We strongly recommend contacting our support group directly to run a complete system diagnostics and resolve the issue based on that report:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

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SWall5
Beginner
114 Views

Thanks Dan. I knew that was the problem. I will contact support for further help.

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