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MTBF/MTTF of Intel Xeon processors

HugoCoppejans
Beginner
287 Views

Good day,

 

My team is currently tasked with creating a redundancy policy (ie spares) for computer hardware that is expected to run >20 years. We will be using server grade hardware with the top of the line Xeon processors at the time of commissioning (>2 years in the future). 

To get a ballpark estimate for the number of parts to keep as spares, I need to get the MTBF/MTTF of Intel Xeon processors. From previous posts it would seem this information is protected by NDA.

Is this still the current policy, and if so, how can I request the information?

~Hugo

 

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1 Solution
SergioS_Intel
Moderator
265 Views

Hello HugoCoppejans,


Thank you for contacting Intel Customer Support.

 

 I understand that you need an MBTF for your Intel(R) Xeon® processors. We would be more than glad to assist you with your request.

 

Intel does not make MTBF information available for Xeon® Processors. Processors are not repairable products. Instead, Intel makes FIT information available but only to customers with Non-Disclosure Agreement (NDA) in place.


Please help us by providing some additional information:


1. Model of the Intel(R) Xeon processors.

2. Do you have an NDA with Intel? If not let us know so we can send you a private message requesting additional information.


We will be looking forward to your response.


Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios 


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3 Replies
SergioS_Intel
Moderator
266 Views

Hello HugoCoppejans,


Thank you for contacting Intel Customer Support.

 

 I understand that you need an MBTF for your Intel(R) Xeon® processors. We would be more than glad to assist you with your request.

 

Intel does not make MTBF information available for Xeon® Processors. Processors are not repairable products. Instead, Intel makes FIT information available but only to customers with Non-Disclosure Agreement (NDA) in place.


Please help us by providing some additional information:


1. Model of the Intel(R) Xeon processors.

2. Do you have an NDA with Intel? If not let us know so we can send you a private message requesting additional information.


We will be looking forward to your response.


Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios 


HugoCoppejans
Beginner
226 Views

Hi Sergio,

Thank you for the reply, the FIT data will be perfect.

1) If possible I would like to request the FIT data for the following processors:

2) I do not have an NDA with Intel. Please send me the email or private message with a list of the required information.

 

Thanks for the help!

Kind regards,

Hugo

SergioS_Intel
Moderator
199 Views

Hello HugoCoppejans,


We have sent you an email requesting additional information in order to start your NDA request.


We will be looking forward to your response.


Best regards,

Sergio S.

Intel Customer Support Technician



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