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New Contributor I
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Motherboard bumpers G35112-001

Hello everyone, are the motherboard bumpers (P/N G35112-001) available outside of buying a new P4000 series server case? I am replacing my S2600CW board and need another set of bumpers.

Thanks, Ray

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Moderator
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Hello RSump1,

 

Thank you for joining the community

 

I think it might be possible to get a set of bumpers as part of a warranty replacement. The bad thing is that you will need to contact support directly over telephone and/or email since it is not possible to create any kind order through a community post.

 

You can try this URL after selecting you location it will show you the respective phone number

 

Hope it helps

 

Regards

 

Jose A.

Intel Customer Support

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

 

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Moderator
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Hello RSump1,


I am just following up to double-check if you found the provided information useful. If you have further questions please don't hesitate to ask.


I will try to contact you back on next November 5th


Regards


Jose A.

Intel Customer Support Technician


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New Contributor I
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Jose,

I have not, I opened a case with tech support. I will assume the bumpers are needed on the motherboard for safety. Will the replacement board that Intel is sending have a package of bumpers?
 
Thanks
Ray
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Highlighted
Moderator
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Hello RSump1,


We found another case open about this same issue which is been worked by one of our coworkers. They are looking for this information with our depot department and they will give you an update soon. Please continue working on that case to prevent tickets duplicated. For such reason we will proceed to close this thread now.


Regards


Jose A.

Intel Customer Support

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios


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