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Enjayneer
Beginner
116 Views

My server can't boot, it shows Raid 1 mirror failed, and there is also error when booting

Hi, 

        I have a server, first I encountered a failed drive error. Then replaced it with a new drive. Now error is fixed but there is raid 1( mirroring) status failed error. And then whenever I try to boot on either of the ports it shows 'Error PXE-E61', I've accessed the BIOS and checked the booting priority and my drives are not visible, only Network IBA:GE xxxxx is visible and neither of my drives are not visible. Can you please help me troubleshooting this?When booting on either of the ports.When booting on either of the ports.After replacement of the failed DriveAfter replacement of the failed DriveInitial stateInitial state

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4 Replies
SergioS_Intel
Moderator
102 Views

Hello Enjayneer,


Thank you for contacting Intel Customer Support.

 

We are sorry to hear about your problem.


In order to better assist you, can you please provide us the model of your Intel(R) server board?


We will be looking forward to your updates.


Best regards,

Sergio S.

Intel Customer Support Technician


For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


SergioS_Intel
Moderator
88 Views

Hello Enjayneer,


We are following your thread and we would like to know if you were able to gather information that we requested to you on our previous thread.


Best regards,

Sergio S.

Intel Customer Support Technician


For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


SergioS_Intel
Moderator
80 Views

Hello Enjayneer,


We are following up on a case that is still open with issue on the Raid 1 mirror failed, we know that this is important for you to get it resolved and it is also equally important for us to get you the right solution. 


Since we have not seen an update for several days, the case will automatically close after 2 business days. 


Thank you for choosing Intel.


Best regards,

Sergio S.

Intel Customer Support Technician


For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


SergioS_Intel
Moderator
60 Views

Hello Enjayneer,


The post is to inform you that we are going to close this thread. 


Thank you for choosing Intel.


Best regards,

Sergio S.

Intel Customer Support Technician


For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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