Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage, and Intel® Xeon® Processors
5008 Discussions

NPTM.CheckSelfTest Failed during Intel confidence test.

KKini
Beginner
‎06-05-2016 05:48 AM
1,280 Views

Hello,

I have one failure in my system when running the INTEL confidence test utility.

  • Specifically the NPTM.CheckSelfTest fails.
  • There are no other failures.

Failure details are

Self test result failed : expected 0x55h recv: 0x0280.

Device specific 'internal' failure.

Standard error code = 33701020

NPTM.CHECKSELFTEST FAILED.

Current bios version is

- 86B.01.02.0001.111120150000

I've installed an SP1200SPS motherboard with an Intel Zeon 1245 v5 cpu.

The system loads fine, and I can install windows (at least I can reach the installation screen).

Can I please check, do I need to return this motherboard for a replacement? or is this error related to some functionality not available on this specific model of the 1200 series?

Thanks,

0 Kudos

Link Copied

1 Reply
idata
Employee
‎06-06-2016 04:53 PM
426 Views

Hello,

 

 

Please contact our support directly for further asisstance on your issue:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html
0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.