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NUC7I3BNK dual display cannot be extended

MisotaMcheal
Beginner
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I have issue with dual display on NUC7I3BNK. My intention is to extend display with one connected to HDMI port and one connected to USB-C. But screen is duplicated and Windows' display setting shows only the display name of HDMI connected one. So USB-C connected display may not be detected. Display detection button in multi display menu didn't work.

Issue is similar to the discussion below but my case is with Windows 11. Any ideas?
https://community.intel.com/t5/Intel-NUCs/NUC7i3DNH1E-Extended-Display-Not-Working/m-p/1252174

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NormanS_Intel
Moderator
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Hello MisotaMcheal,


I observed that you had posted a thread before about your dual display configuration. However, as of January 16, 2024, ASUS has taken over the Technical and Warranty Support for Intel’s NUC 7 through NUC 13 Systems. Please reach out to https://www.asus.com/support. All software, firmware, BIOS support, and security advisories will be supported through ASUS as well.


For more information, you can check the following links:


Customer Support Services for Intel® NUC Products Has Transitioned to ASUS as of January 16, 2024: https://www.intel.com/content/www/us/en/support/articles/000097279/intel-nuc.html


[NUC] NUC Service, Support, and Warranty Transition FAQs: https://www.asus.com/us/support/faq/1051445/


Best regards,


Norman S.

Intel Customer Support Engineer


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